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MDI Relationship Manager

šŸ•’ August 28

🌵 Arizona, California, +2 more states – Remote

infoinfo

šŸ’µ $65.4k - $139.3k / year

ā° Full Time

🟔 Mid-level

🟠 Senior

šŸ’° Account Manager

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Logo of Fiserv

Fiserv

10,000+ employees

Founded 1984

šŸ’¼ Consulting

šŸ“¦ Logistics

šŸ“£ Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

šŸ“‹ Description

• Manage a portfolio of Minority Depository Institution clients through a strategic, consultative approach • Serve as primary contact for assigned clients and build executive and senior-level relationships • Lead contract renewals and renegotiations • Identify revenue expansion opportunities across multiple lines of business • Partner with sales support, marketing, service, and account management teams • Understand client strategy, financial performance, and business goals and recommend solutions • Monitor client satisfaction, retention risk, and portfolio performance • Maintain knowledge of banking, payments, and financial services trends • Work with the Account Manager to resolve client issues and maintain relationship confidence

šŸŽÆ Requirements

• 3+ years of experience managing and growing client relationships, including cross-functional strategies driving revenue growth and retention • Experience in banking, payments, or financial services environments with client portfolios and executive stakeholders • Experience leading consultative sales, contract renewals, and negotiations with a record of closing business and delivering measurable results • Experience using Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook • Bachelor's degree or higher in business, finance, marketing, or a related field, or equivalent combination of education, related experience and/or military experience • Experience using Salesforce or a similar CRM platform preferred • Master's degree in business administration, finance, or a related field, or equivalent combination of education, related experience and/or military experience preferred • Bilingual communication skills preferred • Frequent travel required (50%+) • Must currently possess valid and unrestricted U.S. work authorization • Candidates requiring sponsorship now or in the future will not be considered

šŸ–ļø Benefits

• Fuel Your Life program supporting physical, financial, social, and emotional well-being • Paid holidays and generous time away policies • No-cost mental health support through Employee Assistance Programs • Living Proof peer recognition program with redeemable rewards • Eight Employee Resource Groups • Professional growth through training, development, and internal mobility opportunities • Medical, dental, vision, life, and disability insurance options available from day one • 401(k) match • Discounted shares through Employee Stock Purchase Plan • Tuition assistance and reimbursement program • Paid parental and military leave • Commission eligibility pursuant to the applicable Fiserv Sales Compensation Plan

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