Senior Construction Account Manager

Job not on LinkedIn

🕒 August 28

🌽 Illinois – Remote

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⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 11%

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Logo of Fortive

Fortive

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Manage assigned accounts and develop positive relationships with customers and construction contractors • Serve as subject matter expert on construction contracts, proposals and operations • Drive client retention, renewals, upsells and client satisfaction • Oversee project support, including scope development, material take-offs from plans and specifications, proposal review and construction management • Manage Account Managers on day-to-day operational processes, contract renewals, schedules, troubleshooting and software training • Identify root causes of customer success and failures and drive process enhancement requirements • Partner with internal cross-functional teams to exceed customer goals and performance metrics • Provide input on new processes and workflows • Maintain superior customer service, operational excellence and strategic insight • Work with Finance on billing setup and invoicing • Hire and develop staff, including setting objectives and conducting performance reviews • Coach and guide team members • Participate in budget development, revenue forecasting and profit-and-loss management • Deliver program reviews to client senior management • Assist the sales team in identifying business opportunities outside Job Order Contracting

🎯 Requirements

• Bachelor’s degree preferred in appropriate field of study or equivalent work experience • 5+ years of construction procurement, construction management, or general contracting related experience related to healthcare construction and construction management • Knowledge of key concepts including plans, deliverables, scope and tasks • Confident communication skills and ability to work collaboratively with internal and external organizations • Ability to build relationships and gain trust through communication, expectation setting and completion of planned deliverables • Sound decision-making, analytical and organizational skills in a fast-paced environment • Consultative approach to managing complex client relationships • Ability to prioritize multiple responsibilities across multiple projects • Working knowledge and experience preparing and processing construction bid documents • Ability to identify client or staffing issues, create effective solutions, and know when to escalate • Valid US driver’s license • Ability to travel 50–70% of the time within the assigned geographic area (Cook County, Illinois)

🏖️ Benefits

• Medical, dental, vision, life and LTD insurance • HSA • 401(k) retirement plan • Bonus eligibility as part of the total compensation package • Equal opportunity employer • Reasonable accommodations for applicants with disabilities

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