Relationship Manager

🔥 0 minutes ago

🌵 Arizona, California, +4 more states – Remote

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💵 $65.4k - $139.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Fiserv

Fiserv

10,000+ employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Manage a portfolio of Minority Depository Institution clients through a strategic, consultative approach • Serve as primary contact for assigned clients and build executive and senior-level relationships • Lead contract renewals and renegotiations • Identify revenue expansion opportunities across multiple lines of business • Partner with sales support, marketing, service, and account management teams • Understand client strategy, financial performance, and business goals and recommend growth-oriented solutions • Monitor client satisfaction, retention risk, and portfolio performance against revenue, profit, and customer experience goals • Maintain knowledge of banking, payments, and financial services trends • Work with the Account Manager to resolve client issues and maintain relationship confidence

🎯 Requirements

• 3+ years of experience managing and growing client relationships, including cross-functional strategies driving revenue growth and retention • Experience in banking, payments, or financial services environments with client portfolios and executive stakeholders • Experience leading consultative sales, contract renewals, and negotiations with a record of closing business and delivering measurable results • Experience using Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook • Bachelor's degree or higher in business, finance, marketing, or a related field, or equivalent combination of education, related experience and/or military experience • Valid and unrestricted U.S. work authorization required • Candidates requiring sponsorship now or in the future will not be considered • Frequent travel required (50%+)

🏖️ Benefits

• Fuel Your Life program supporting physical, financial, social, and emotional well-being • Paid holidays and generous time away policies • No-cost mental health support through Employee Assistance Programs • Living Proof program with points redeemable for rewards • Eight Employee Resource Groups • Professional training, development, and internal mobility opportunities • Medical, dental, vision, life, and disability insurance options available from day one • 401(k) match • Discounted shares through the Employee Stock Purchase Plan • Tuition assistance and reimbursement program • Paid parental and military leave

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