Senior Account Manager

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Develop and manage operational and technical relationships through in-person visits and phone calls to help carry out the account plan • Understand the client’s environment to ensure full utilization of Fiserv’s solutions for maximum benefit • Provide various levels of reporting on accomplishments and in-process activities • Influence and work cross-functionally on critical initiatives, including incident response, process improvement, and developing/maintaining standard operating procedures • Maintain compliance with system audits, client profile updates, and other administrative duties to ensure Fiserv meets legal and contractual obligations • Ensure quality delivery and maintenance support of all products and services for the assigned client • Manage and develop operational relationships with the client • Understand the client’s business, goals, strategies, industry trends, and directions

🎯 Requirements

• High School Diploma or equivalent experience • 3+ years’ experience in customer service • Ability to travel up to 20% • This role must be local to the area and willing to travel within that geography • Bachelor’s degree (preferred) • Project Management experience (preferred) • Enterprise problem prevention and resolution experience (preferred) • Ability to make independent decisions, exercise good judgment, and manage complex issues (preferred)

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodation available during the application and hiring process