Senior Account Manager

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $80k - $95k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

EverDriven

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

📦 Logistics

🏥 Healthcare

💼 Consulting

Logistics • Healthcare • Consulting

EverDriven is the nation’s most trusted provider of innovative, safe student transportation and optimization solutions for school districts nationwide. The company partners with school districts to ensure safe and efficient transportation for students with unique needs, including those with special needs or experiencing homelessness. EverDriven is committed to the highest safety standards and provides a scalable, customizable transportation model to support equal access to education for all students.

📋 Description

• Lead strategic account relationships with district-level school clients and serve as a trusted advisor and escalation point • Collaborate with internal teams to execute transportation strategies aligned with client needs and EverDriven’s mission • Analyze account performance data and provide reports, insights, and recommendations to improve service delivery • Drive client retention and expansion through upselling and cross-selling opportunities • Lead onboarding and implementation of new accounts • Partner with Field Operations to ensure quality standards are met and exceeded • Represent client needs internally and collaborate cross-functionally to resolve issues and implement solutions • Monitor service performance and contract compliance, escalating issues and driving resolution • Liaise between transportation providers and EverDriven while maintaining communication and accountability • Manage continuous improvement initiatives across accounts and operational workflows • Maintain understanding of client goals, challenges, and regulatory requirements for strategic planning • Ensure compliance with EverDriven policies regarding safety, data privacy, and HIPAA requirements • Travel regularly to support customers, Service Providers, and operational initiatives across assigned accounts and markets • Maintain responsiveness during standard business hours, up to five days per week

🎯 Requirements

• Bachelor's degree or equivalent professional experience • 5+ years of account management or client services experience, preferably in transportation, logistics, education, or related industries • Proven ability to manage multiple high-value clients and projects simultaneously • Excellent communication, negotiation, and relationship-building skills • Ability to analyze complex data and present actionable insights • Proficiency in Microsoft Word, Excel, Outlook, and other relevant tools • Valid Driver’s License with a clean driving record • Must pass a background check and drug screening as a condition of employment • Occasional travel required • Must reside within the Pennsylvania region

🏖️ Benefits

• Medical, Dental, Vision insurance • Virtual Doctor Visits with $0 Co-Pay • Life Insurance (company paid) • Short Term Disability Insurance (company paid) • Long-Term Disability Insurance (company paid) • Flexible Time Off (FTO) • Paid Holidays • Paid Time to Volunteer • Flex Spending Account (FSA) • 401K Plan (with an awesome employer match!) • Employee Assistance Program • Employee Discounts Program • Bonus potential