Solutions Engineer

🔥 53 minutes ago

⛰️ Colorado, Florida, +2 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🔔 Pennsylvania – Remote 🧀 Wisconsin – Remote

💵 $67.8k - $144.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Collaborate with the sales team to engage prospective partners and guide discovery of their needs and challenges • Build relationships with new and existing ISV partners and align their goals with Fiserv solutions • Analyze customer requirements, solve challenges, and recommend tailored solutions to maximize revenue and streamline onboarding • Deliver product demonstrations and answer functionality questions • Support existing partners in expanding their offerings with new products and capabilities • Bridge sales, product, and implementation teams and provide insights and feedback for continuous improvement • Document client interactions and flag potential challenges early • Ensure seamless transition from sales to project managers and implementation teams

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or 4+ years of equivalent work or military experience • 6-7 years of experience in Account Management or Sales/Solutions Engineering • Proven track record of achieving or exceeding performance metrics • Technical expertise understanding, explaining, and integrating complex systems • Successful completion of 5+ client implementations • Ability to conduct 20+ client calls or video meetings monthly with 90% satisfaction • Ability to resolve client challenges within established timelines in 95% of cases • Ability to coordinate at least three internal teams: sales, relationship, and product • Detailed recordkeeping and 100% data accuracy in CRM systems or documentation • Ability to identify and communicate client needs or potential issues, contributing to a 20% increase in client retention or satisfaction • Payments industry experience preferred as a great-to-have • SaaS experience preferred as a great-to-have • Legally authorized to work in the U.S. without sponsorship now or in the future • Ability to travel within the US up to once a quarter

🏖️ Benefits

• Salary range of $67,800.00 - $144,300.00 • Commission eligibility pursuant to the applicable Fiserv Sales Compensation Plan • Remote work arrangement • Potential travel within the US, up to once a quarter • Reasonable accommodation during the application and hiring process • Equal Opportunity Employer