VP, Relationship Management

🔥 1 minute ago

🗽 New York – Remote

🗽 New York – Remote

💵 $133.1k - $283.3k / year

⏰ Full Time

🔴 Lead

👔 Vice President

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Own a portfolio of strategic, pan-Fiserv client relationships at the C-suite level • Serve as the primary point of accountability for revenue growth, retention, and client satisfaction across Fiserv solutions • Build and execute account plans to expand solution footprint, grow wallet share, and advance joint pipeline • Structure and negotiate large bundled technology deals across Fiserv Business Units • Assess account health within the first 90 days and document prioritized account reviews • Monitor market trends, competitive activity, and client-side M&A • Forecast pipeline and financial outcomes against revenue, retention, Client Health Survey, and NPS commitments • Translate complex, multi-solution Fiserv capabilities into business cases for senior client executives • Coordinate with internal Fiserv business units and take direction from Enterprise Relationship Managers on account strategy

🎯 Requirements

• 12+ years of experience in financial services or banking, including strategic account management and revenue growth for enterprise clients • 12+ years of experience structuring large bundled technology deals, managing P&L, and driving delivery, sales, and account management outcomes in a large matrixed technology product or services organization • Experience managing C-suite client relationships to develop strategic account plans and expand solution footprint • Experience structuring and negotiating large bundled technology deals to meet revenue targets and retain clients • Experience analyzing market trends and competitive dynamics to identify pipeline opportunities and forecast financial outcomes • Bachelor's degree or higher in Business, Finance, Technology, or related field, or equivalent combination of education, related experience and/or military experience • Valid and unrestricted U.S. work authorization required • Must not require sponsorship now or in the future • Frequent travel required (25%+)

🏖️ Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being • Paid holidays and generous time away policies • No-cost mental health support through Employee Assistance Programs • Living Proof program with points redeemable for rewards • Eight Employee Resource Groups • Training, development, and internal mobility opportunities • Medical, dental, vision, life, and disability insurance options available from day one • 401k match • Discounted shares with the Employee Stock Purchase Plan • Tuition assistance and reimbursement program • Paid parental and military leave

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