Senior Manager, Process Improvement – DSD

🔥 19 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Five Below

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2002

🛒 Retail

👥 B2C

🛍️ eCommerce

💰 $194M Private Equity Round on 2010-10

Retail • B2C • eCommerce

Five Below is a retail store with a mission to provide an amazing shopping experience where tweens, teens, and beyond can enjoy unlimited possibilities at incredibly low prices. Known for its vibrant culture and strong values, Five Below emphasizes fun and creativity in its offerings, creating a unique environment for both customers and employees. With over 20,000 associates, the company focuses on a collaborative and inspiring workplace culture.

📋 Description

• Own the creation and maintenance of store-level SOPs and training materials for DSD receiving, vendor management, and scanning compliance • Partner with District Managers and Regional Directors to support store execution and handle field feedback and escalations • Drive resolution through process or training improvements • Conduct store visits and use data tools to validate vendor compliance with service requirements • Confirm stores have the resources and training needed to execute DSD scanning protocols • Analyze store-level scanning data to ensure process integrity and identify systemic issues • Use field feedback and vendor tracking tools to validate vendor performance • Communicate discrepancies between reported vendor activity and actual store experiences to the DSD Director • Advocate for stores during system design and process changes • Ensure new DSD requirements do not create undue labor or operational complexity for store teams

🎯 Requirements

• Bachelor’s degree in business, retail operations, supply chain, industrial engineering, or a related field; equivalent experience may be considered • 5-7 years of progressive experience in retail operations, direct-store-delivery, vendor management, process improvement, or related enterprise operations work • Demonstrated success leading complex, multi-site initiatives that improve store execution, vendor performance, scanning compliance, productivity, service levels, or cost • Proven ability to translate enterprise strategy into scalable store processes, operating standards, SOPs, training materials, and execution routines • Deep understanding of DSD receiving, vendor service expectations, store operations, scanning and compliance processes, and field execution • Experience partnering with senior leaders, District Managers, Regional Directors, IT, Supply Chain, Merchandising, and external vendors • Experience leading change-management, communications, training, and adoption plans across a distributed retail or field organization • Strong business and financial acumen • Advanced analytical capability, including KPI development, trend analysis, root-cause investigation, process-gap assessment, and converting operational data into actionable recommendations • Proficiency in Microsoft Office, business intelligence and reporting tools, operational systems, and AI-enabled productivity tools • Ability to use AI prompting responsibly to accelerate analysis, documentation, and communication • Willingness to travel regularly to stores, field meetings, vendor locations, and other business sites

🏖️ Benefits

• Health coverage • Financial wellness support • Personal wellness support • Reasonable accommodations for individuals with disabilities