Consumer Bank Sales Process Manager

🕒 July 30

🇺🇸 United States – Remote

💵 $85.5k - $137.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Flagstar Bank

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Flagstar Bank is a diversified commercial bank focused on building relationships to help clients on their financial journeys, whether for personal or business needs. The bank offers a wide range of financial services including personal and business banking, loans, mortgages, wealth management, and investment services. Flagstar is committed to community involvement and meeting the banking needs of diverse neighborhoods, including low- and moderate-income areas, while promoting diversity, equity, and inclusion within its operations.

📋 Description

• Partner with business stakeholders to understand strategic priorities and business needs • Design end-to-end workflows, supporting tools, and field processes • Evaluate existing processes and identify opportunities to simplify and improve efficiency • Translate business objectives into scalable operational solutions • Develop implementation plans for new initiatives and process enhancements • Create communications, job aids, readiness guides, newsletters, training resources, and supporting documentation • Coordinate implementation activities across business partners • Serve as business owner for sales enablement technology, including Salesforce and Dynamics • Partner with technical teams to implement enhancements and resolve issues • Configure and optimize system functionality • Monitor initiative effectiveness through performance reporting, field observations, and stakeholder feedback • Analyze sales performance metrics and business insights to identify opportunities and support decision-making • Partner with leaders to drive consistent execution and accountability across the branch network • Facilitate enhancements that strengthen frontline performance and client engagement • Coordinate cross-functional partners and drive initiatives from planning through post-launch evaluation • Prepare executive summaries, performance updates, and business reviews • Manage risk and ensure sales processes and tools comply with regulatory requirements • Perform special projects and additional duties as required

🎯 Requirements

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent required • 6+ years of sales leadership experience in a retail/consumer banking organization • Process oriented with demonstrated success in executing initiatives and programs • Strong analytical skills and ability to interpret data, identify trends, and translate insights into actionable process improvements • Excellent listening, verbal, and written communication skills • Ability to work effectively in a team environment and partner across functions • Ability to interact with and appropriately influence leaders and colleagues at multiple organizational levels • Demonstrated success executing initiatives and programs from concept through completion • Comfortable working with CRM systems and sales enablement tools • Moderate degree of physical exertion and stamina, including standing, sitting, walking, driving, or infrequent lifting • Must adhere to applicable regulatory and compliance requirements

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Comprehensive leave program • Variable incentives, bonuses, commissions, or other awards may be included in total compensation