Director – Small Business Banking Sales

🔥 9 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $161.7k - $230.8k / year

⏰ Full Time

🔴 Lead

🤑 Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Flagstar Bank

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Flagstar Bank is a diversified commercial bank focused on building relationships to help clients on their financial journeys, whether for personal or business needs. The bank offers a wide range of financial services including personal and business banking, loans, mortgages, wealth management, and investment services. Flagstar is committed to community involvement and meeting the banking needs of diverse neighborhoods, including low- and moderate-income areas, while promoting diversity, equity, and inclusion within its operations.

📋 Description

• Directly manage and coach a team of 10–20 phone-based Small Business Banking Consultants and Relationship Specialists • Focus on new business development, credit quality, and risk management • Develop commercial customer relationships, lending opportunities, and deposit opportunities • Partner with Consumer Banking Leadership, retail branches, external Centers of Influence, and contacts • Build and enhance business optimization, efficiency, and credit automation tools • Provide input to pricing and market competitiveness based on experience and market research • Oversee audit, compliance, and regulatory matters for the department • Cultivate Small Business account relationships and ensure strong credit quality thresholds • Hire, train, and manage Small Business Banking Consultant staff • Align client engagement, advice, and sales activities with Flagstar’s purpose, mission, and values through training, coaching, and call monitoring • Manage sales performance, production across multiple product categories, client retention, client deepening, and revenue growth • Monitor performance reporting across multiple objectives • Manage weekly sales activities, sales calls, calling and referral activity, pipeline, and staff commitments • Execute partner introductions and develop and deliver custom solutions • Resolve escalated issues and complex or challenging relationships and transactions • Lead the team through ECC (Energizing Client Conversations), including implementation, mastery, documentation, participation, monitoring, and evaluation • Manage talent functions including employment, performance evaluations, staff development/training, disciplinary actions, and succession planning • Perform special projects and additional duties as required • Maintain compliance with applicable federal, state, and local laws and regulations

🎯 Requirements

• Undergraduate Degree (4 years or equivalent) in business, finance or related field • 10+ years of experience in business banking/commercial/small business lending in production or credit roles • 7+ years of sales/client management relationship with small business or business banking clients • 5+ years of sales performance management experience in financial services • Expert-level understanding of business financial management, the business cash flow cycle, and financial solutions including credit, treasury, and personal financial management solutions • In-depth knowledge of business banking sales process and cycle • In-depth knowledge of business financial statements and tax returns as used in business credit applications • Ability to manage and coach phone-based sales teams • Working knowledge of and experience with SBA programs preferred • Some travel required • Ability to meet moderate physical demands including standing, sitting, walking, driving or infrequent lifting

🏖️ Benefits

• Medical, dental, vision, life, and disability insurance • Comprehensive leave program • Variable incentives, bonuses, commissions, or other awards may be included in total compensation