Mobile Service Manager

Job not on LinkedIn

🔥 15 hours ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FleetPride

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

🚘 Automotive

🏗️ Construction

🍽️ Food & Beverage

Automotive • Construction • Food & Beverage

FleetPride is a company that offers a wide range of parts and services for vehicle maintenance and repair. FleetPride focuses on parts fit for various types of vehicles and provides customer service, terms and policies support, and the ability to subscribe to their mailing list for updates. The company appears to cater to both individual and commercial customers looking for vehicle components and repair services.

📋 Description

• Recruit, train, and mentor mobile service technicians • Conduct field audits, safety inspections, and performance reviews • Ensure compliance with OSHA, DOT, and FleetPride safety protocols • Oversee Mobile Service operations, including scheduling, dispatching, and workflow management • Direct daily field activities and ensure timely, high-quality customer-site repairs • Manage technician dispatch to optimize response times, minimize downtime, and increase productivity • Coordinate communication among branch operations, technicians, and customers • Provide customer communication, technical guidance, and repair updates • Serve as primary customer contact and build long-term relationships • Identify preventive maintenance opportunities • Manage customer and vendor portals for contract and national-account compliance • Manage department P&L, labor, inventory, and costs • Review and approve work orders, invoices, and timecards • Report business-unit performance metrics • Partner with Regional and Branch leadership on operational and financial goals • Oversee maintenance, inspections, repairs, stocking, and readiness of the mobile service truck fleet • Support growth by expanding mobile service capabilities and customer reach • Identify efficiency and customer-experience improvements • Collaborate with FleetPride Training and Technical Support on technician development and certification

🎯 Requirements

• High school diploma or GED equivalent required • Bachelor’s degree preferred • Computer literacy and proficiency with inventory catalogs and Microsoft and Google Docs software and programs • Experience in Learning Management System administration and reporting preferred • Valid driver’s license with a good driving record • Ability to travel up to 70% of the time • Proven track record in Mobile Service operations and customer service • Ability to work well under pressure and manage stressful situations • Strong customer service and sales skills • Ability to manage a P&L • Ability to calculate productivity • Average oral and written communication skills • Ability to work non-traditional hours, including nights, weekends, and on-call responsibilities

🏖️ Benefits

• Cell phone • Laptop, possibly with diagnostic capabilities • Motus or company vehicle (preferred)