
201 - 500 employees
💼 Consulting
🏥 Healthcare
🛡️ Insurance
💰 Private Equity Round on 2022-09
Consulting • Healthcare • Insurance
Flores & Associates, LLC is a company specializing in providing comprehensive employee benefits solutions. They offer a wide range of services including flexible spending accounts, health savings accounts, reimbursement accounts, and compliance services. In addition, they provide COBRA and direct billing solutions, leave administration, and a proprietary technology platform for managing benefits. Flores & Associates aims to deliver better benefits experiences for both employers and their employees through dedicated account management, advanced technology tools, and a participant-focused service model. Their commitment to outstanding customer service and client satisfaction has earned them recognition as one of the fastest-growing private companies in America and as a Best Place to Work. They also emphasize compliance with ERISA and other HR compliance needs.
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201 - 500 employees
💼 Consulting
🏥 Healthcare
🛡️ Insurance
💰 Private Equity Round on 2022-09
Consulting • Healthcare • Insurance
Flores & Associates, LLC is a company specializing in providing comprehensive employee benefits solutions. They offer a wide range of services including flexible spending accounts, health savings accounts, reimbursement accounts, and compliance services. In addition, they provide COBRA and direct billing solutions, leave administration, and a proprietary technology platform for managing benefits. Flores & Associates aims to deliver better benefits experiences for both employers and their employees through dedicated account management, advanced technology tools, and a participant-focused service model. Their commitment to outstanding customer service and client satisfaction has earned them recognition as one of the fastest-growing private companies in America and as a Best Place to Work. They also emphasize compliance with ERISA and other HR compliance needs.
• Administer and maintain Dynamics 365 Customer Engagement, Dataverse, and related Power Platform environments • Manage users, teams, business units, security roles, permissions, upgrades, and service accounts • Provide user support and act as the internal escalation point for complex platform, integration, security, data, and production issues • Troubleshoot root causes, coordinate recovery, and communicate status, risk, and next steps • Configure and develop tables, fields, relationships, forms, views, dashboards, business rules, business process flows, model-driven applications, and Power Automate flows • Develop and support Dynamics customizations using JavaScript, C# plugins, Dataverse Web API, REST APIs, and supported extension patterns • Support integrations and bidirectional data flows between Dynamics 365 and other business applications • Manage data imports, updates, migrations, quality issues, monitoring, and synchronization failures • Manage Dynamics solutions and deployments across development, test, and production environments • Handle source control, testing and UAT, releases, rollback, monitoring, and production validation • Gather requirements from business users and translate needs into configuration or development changes • Collaborate with Product, Engineering, business systems architecture, and external implementation resources • Maintain documentation and identify improvements to usability, automation, reliability, performance, and workflows • Perform other duties as assigned and promote the company’s values
• 5+ years of hands-on experience with Microsoft Dynamics 365 or Dynamics CRM • Meaningful administration, development, and production ownership experience • Strong experience with Dynamics 365 Customer Engagement and Microsoft Dataverse • Experience with configuration, security, solutions, and Power Automate • Experience with JavaScript in Dynamics 365 • Experience with C# plugins or other Dataverse server-side development • Experience with REST APIs or Dataverse Web API • Experience with system integrations, data synchronization, solution deployments, and application lifecycle management across environments • Strong production troubleshooting and problem-solving skills • Ability to gather and clarify requirements with business stakeholders • Ability to communicate with technical and nontechnical partners • Ability to independently manage multiple support and development priorities • Strong verbal and written communication skills and a customer-service mindset • A bachelor’s degree in a related field, technical training, or equivalent practical experience • Access to high-speed internet and ability to connect the workstation directly to a router or modem using Ethernet • Ability to work Monday through Friday, 8:30am to 5:00pm EST with an hour lunch break • Preferred: Azure Data Factory or other Azure integration technologies, SQL and relational data concepts, or Power BI • Preferred: Azure DevOps, source control, CI/CD, or Power Platform application lifecycle management tooling • Preferred: Microsoft Dynamics 365 or Power Platform certifications
• Medical, dental, and vision benefits for employees and their families • Company-funded HSA • Pre- and post-tax 401(k) with company match up to 5% • Life insurance • Accident insurance • Pet insurance • Monday–Friday schedule • Generous vacation policy • Life Balance Reimbursement Plan • Volunteer program supporting community involvement • Professional growth opportunities • Work-life balance support
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