Lead Supervisor – Crisis

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Flourish Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🧘 Wellness

🌍 Social Impact

💰 Seed on 2022-02

Healthcare • Wellness • Social Impact

Flourish Health is a mission-driven mental health care organization focused on early intervention and sustained recovery for adolescents and young adults with serious mental illnesses. The company provides clinical services, care guides, and remote/hybrid therapy and support roles aimed at improving access to evidence-based treatment and family-centered care. Flourish emphasizes preventing long-term suffering by expanding access to effective mental health care and supporting families through coordinated patient care and guidance.

📋 Description

• Lead all crisis operations at Flourish • Manage and supervise the Crisis Response team and Crisis Managers team day to day • Provide real-time supervision and consultation to crisis managers • Oversee active crisis cases and ensure appropriate actions are taken • Serve as the top escalation point for high-risk or complex situations • Make real-time decisions during crisis situations • Ensure staff follow crisis protocols and safety procedures • Establish and maintain supervision systems for crisis work • Review crisis cases and identify improvements • Build and improve scalable crisis response workflows and systems • Train and coach staff on crisis response, de-escalation, and safety planning • Partner with clinical and product teams to improve crisis care delivery across the platform • Provide direct patient care through crisis intervention and/or post-crisis stabilization, including brief stabilization sessions or group support • Step in directly to support high-acuity cases • Report to the VP, Clinical R&D

🎯 Requirements

• Independently licensed mental health clinician (PhD, LCSW, LPC, or equivalent) • Eligible for licensure across all 50 states • 8+ years of clinical experience after licensure • At least 2+ years leading or managing crisis care or high-acuity clinical teams • Experience supervising clinicians or care teams • Strong judgment in high-risk, fast-moving situations • Calm and decisive under pressure • Comfortable working in a fast-changing startup environment • Must be 18 years or older • Available Monday–Friday, 8:30 a.m.–4:00 p.m. ET

🏖️ Benefits

• 401(k) matching • Home office stipend • Paid time off • Medical, dental, and vision insurance • Attendance at in-person events required 2+ times per year