MRT Bench Supervisor

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Verisma

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🏥 Healthcare

☁️ SaaS

📋 Compliance

Healthcare • SaaS • Compliance

Verisma is a healthcare technology company that provides cloud-based software and services to help healthcare organizations securely manage, exchange, and release clinical and administrative health information. Its solutions are focused on automating records workflows, ensuring regulatory compliance, and enabling secure data exchange between providers and partners.

📋 Description

• Organize and lead a team of ROI specialists supporting multiple accounts • Distribute daily workflow to the MRT Team • Provide real-time constructive feedback regarding company standards, policies, and account protocols • Document and escalate recurring performance issues to the Manager • Track and maintain remote access for MRT staff • Facilitate onboarding of new MRT access for clients • Process medical ROI requests efficiently • Extract and format report data for MRT processing and ensure proper system access • Load MRT inventory into software to initiate bot processing • Track and monitor bot tasks and return finalized lists upon completion • Update team trackers and Excel spreadsheets daily • Identify, troubleshoot, and escalate MRT processing issues • Analyze inventory data for accuracy and completeness • Support access request processes • Maintain workflow documentation • Assist with training new hires and attend required training sessions • Collaborate with clients, Verisma management, associates, and the MRT Team • Perform other related duties and promote Verisma Core Values • Complete supervisor duties 60% of the time and process records 40% of the time

🎯 Requirements

• High school diploma or GED equivalent required • Some college coursework preferred • At least four (4) years of experience in medical records management, preferably in a healthcare setting • Ability to understand and adhere to HIPAA and state regulations for releasing Protected Health Information (PHI) • Proficiency with Microsoft Office Suite, especially Excel, including documentation, formulas, and reporting • Technical proficiency navigating multiple systems and workflows • Strong data-entry skills and attention to detail for speed and accuracy in medical record processing • Analytical and problem-solving skills • Ability to work independently and meet productivity expectations • Effective written and verbal communication for professional interactions across teams