Manager, Valve Technical Services – Development

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🔥 0 minutes ago

⛷️ Utah – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 15%

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Logo of FloWorks

FloWorks

501 - 1000 employees

Founded 1974

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

💰 Debt financing on 2025-01

Food & Beverage • Consulting • Logistics

FloWorks is a global flow solutions provider and distributor specializing in valves, automation, pumps, rotating equipment, fluid handling systems, and specialty pipe, fittings, and flanges (PFF). Through a network of ISO 9001:2015-certified, award-winning brand companies and 50+ locations across North America, FloWorks supplies, services, and supports manual and automated valve products, specialty PFF, and rotating equipment for industrial customers, emphasizing safety, quality, rapid distribution, and close manufacturer relationships. Key end markets include chemical & petrochemical, power generation and renewables, semiconductor, pharmaceutical, food & beverage, marine/offshore, and data center cooling solutions.

📋 Description

• Serve as senior subject matter expert for control valves, automated valve assemblies, actuators, positioners, instrumentation, diagnostics, repair, calibration, and testing • Develop and deliver classroom, shop-based, and field training for valve technicians, sales personnel, and associates • Mentor technicians and establish competency standards, training plans, qualification criteria, and continuing development requirements • Provide customer-facing technical training on control valve operation, maintenance, diagnostics, reliability, and valve automation • Support troubleshooting, root-cause analysis, commissioning, startup, and field service for complex valve applications • Assist with planning, layout, equipment selection, workflow design, safety, and startup of valve automation and service facilities • Standardize assembly, calibration, testing, documentation, quality-control, and service practices across locations • Provide technical support to valve automation operations in Midland, Borger, and other service locations • Partner with operations, sales, engineering, and leadership on technical requirements, service capabilities, staffing, equipment, and expansion priorities • Review customer specifications, valve data, service histories, diagnostic results, and application conditions to recommend solutions • Develop work instructions, test procedures, inspection criteria, training materials, troubleshooting guides, and service documentation • Assist with evaluation, onboarding, and technical assessment of valve technicians and service personnel • Represent the company during customer visits, technical presentations, training events, plant outages, and field-service activities • Provide hands-on field support as needed while focusing on technical development, training, standardization, and facility readiness • Identify opportunities to improve service quality, efficiency, safety, reliability, and customer support • Support strategic valve service initiatives and perform other assigned duties

🎯 Requirements

• High school diploma or GED required • Technical degree, engineering degree, or advanced industry training preferred • Extensive progressive experience with control valves, valve automation, valve repair, field service, diagnostics, commissioning, and industrial process applications • Demonstrated expertise with severe-service and general-service control valves, actuators, digital and pneumatic positioners, accessories, and related instrumentation • Experience leading field-service activities, technical teams, training programs, or multi-location technical initiatives strongly preferred • Ability to diagnose complex valve and automation problems and communicate findings clearly • Ability to read and interpret P&IDs, engineering drawings, valve data sheets, customer specifications, diagnostic reports, test documentation, and manufacturer instructions • Working knowledge of applicable control valve, pressure testing, safety, and quality standards • Strong presentation, coaching, mentoring, documentation, and interpersonal skills • Ability to work independently in a remote role while coordinating priorities across multiple facilities and business teams • Proficiency with Microsoft Office and ability to learn company business, service, and documentation systems • Valid driver license and ability to meet customer-site access requirements • Frequent overnight travel, generally more than 50% of the time • Ability to access industrial customer sites, shops, and field locations • Ability to wear required personal protective equipment • Ability to occasionally lift, push, or carry items up to 50 pounds, with assistance or lifting equipment when appropriate

🏖️ Benefits

• Medical, Dental & Vision Insurance with multiple plan options • Company-paid Life and Disability Insurance • 401(k) with company match • Health Savings & Flexible Spending Accounts • Supplemental coverage (Accident, Critical Illness, Hospital Indemnity) • Employee Assistance Program • Identity Theft Protection at discounted rates • Remote work arrangement • Home-office work environment • Professional training and development opportunities

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