Senior Principal Technical Support Engineer

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $122.6k - $161k / year

⏰ Full Time

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Formfactor

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📚 Education

🎯 Recruiter

Consulting • Education • Recruitment

Formfactor is a product design school based in Russia that offers training programs for aspiring and experienced designers, including job-placement (employment guarantee) and skills-development tracks. The organization runs career consultations, skills assessments, tailored learning programs, and has a large community of designers. Their services are aimed at individuals seeking to start or advance a career in product design.

📋 Description

• Provide expert-level technical support for advanced probe card products used in semiconductor wafer testing • Diagnose and resolve electrical, mechanical, and process-related issues affecting probe card performance • Support customers with yield excursions, electrical continuity issues, contact problems, and parametric anomalies during wafer sort • Act as the primary escalation point for complex technical issues • Perform root cause analysis using ATE data, electrical measurements, microscopy, and inspection tools • Interpret wafer sort data to identify probe-related anomalies • Collaborate with the failure analysis lab to drive corrective actions • Develop expertise in MEMS, cantilever, and vertical probe technologies • Guide probe card setup, optimization, overdrive, contact force, cleaning cycles, alignment procedures, and maintenance • Support new product introductions and customer qualifications • Collaborate with Product Engineering, Manufacturing, and Field Service teams • Drive corrective and preventive actions and participate in engineering change requests • Provide onsite support at customer fabs and OSATs when required • Conduct technical reviews and troubleshooting sessions with customers • Deliver training on probe card operation, maintenance, and best practices • Analyze wafer test datasets to identify trends and issues • Create technical reports, dashboards, and failure summaries • Track contact resistance, probe-card-attributable yield loss, and MTBF

🎯 Requirements

• Minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience • Experience with FormFactor probe cards or similar technologies • Knowledge of advanced nodes (e.g., FinFET, 5nm/3nm processes) • Experience supporting high-volume manufacturing (HVM) • Familiarity with yield engineering and test optimization • Prior field application or customer-facing experience • Automatic Wafer Prober user experience • Hands-on mechanical assembly / electrical debug experience • Strong knowledge of semiconductor test processes and probe card technology • Ability to analyze wafer test datasets • Ability to provide occasional on-site customer support • Mandarin or Korean language ability is a plus • Day-shift availability

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability coverage • 401(k) with company match • Employee stock purchase plan (ESPP) • Paid time off • Quarterly profit-sharing bonuses • Flexible spending or savings accounts