Professional Services Project Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $127k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

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Logo of Fortinet

Fortinet

10,000+ employees

🔒 Cybersecurity

☁️ SaaS

🤝 B2B

💰 $6.5M Series B on 2005-01

Cybersecurity • SaaS • B2B

Fortinet is a leading provider of cybersecurity solutions, focusing on securing networks, applications, and data across various environments. The company offers a comprehensive platform that includes advanced threat protection, secure access service edge (SASE), and networking solutions, all integrated into a single point of management. With a commitment to innovation and efficiency, Fortinet serves a wide range of industries, securing over 700,000 enterprise customers and government organizations globally.

📋 Description

• Create and execute project work plans, revising them as needed • Develop statements of work, work breakdown structures, and project schedules • Identify required resources and assign responsibilities while monitoring team availability • Manage project scope, schedule, budget, quality, and day-to-day operations • Apply Fortinet’s methodology and enforce project standards • Minimize project exposure and risk • Maintain complete, current, and appropriately stored project documentation • Coordinate with sales, operations, order management, support, and other customer-facing functions • Determine revenue recognition, ensure accurate invoicing, and monitor project receivables • Forecast revenue, profitability, margins, bill rates, and utilization • Ensure project legal documents are completed and signed • Facilitate Professional Services, Presales, Sales Engineering, and client meetings • Communicate relevant project information to executive management • Resolve or escalate issues promptly • Identify process improvements and recommend changes to methods, processes, and tools • Monitor operational and customer satisfaction metrics • Handle project escalations and follow up on customer satisfaction surveys • Build and maintain relationships with sales teams, customers, partners, and corporate organizations • Recruit, hire, and retain professional services engineers • Support a working atmosphere that enables team members’ personal and professional development • Define, document, enforce, and enhance processes for faster Professional Services engagement requests • Collaborate with regional peers on initiatives improving service to customers, partners, and the security community • Establish and enforce processes that improve efficiency and productivity • Align strategies to proactively avoid issues in pre-sales processes • Continuously follow up to ensure processes are properly maintained

🎯 Requirements

• Bachelor's Degree • Outstanding oral communication and presentation skills • Strong familiarity with project management software, such as Microsoft Project • Experience as a Program Manager is a plus • Experience working independently and in a team-oriented, collaborative environment • Analytical and problem-solving capabilities • Ability to react to project adjustments and alterations promptly and efficiently • Excellent conflict resolution skills • Ability to think creatively to develop new solutions to problems • Ability to create a vision, establish a plan, and ensure plan execution through success • Ability to coach others • Experience in a Professional Services role in a networking/security company or equivalent education • Demonstrated leadership skills • Full knowledge of all relevant business policies and practices • Strong ability to energize and lead others • Previous experience leading teams is a must • Multilingual skills are a plus: oral and/or written Spanish and/or Portuguese • Good technical knowledge of computer networks and Internet security • Excellent organizational skills • Adaptable and flexible in a fast-paced, dynamic environment • Ability to work and make quick decisions under pressure • Willingness to travel around 20% of the time • Must be authorized to work in the U.S. without sponsorship

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) • 11 paid holidays • Vacation time • Sick time • Comprehensive leave program • Fortinet equity program • Bonus eligibility reviewed at hire and annually at the Company’s discretion • Supportive work environment • Competitive Total Rewards package • Reasonable accommodations for qualified individuals with disabilities

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