Global Flagship Accounts Manager

Job not on LinkedIn

🔥 17 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Serve as the primary point of contact for assigned customer accounts • Build trusted relationships with key stakeholders and decision-makers • Conduct regular business reviews to understand customer objectives, challenges, and growth opportunities • Develop and execute account plans supporting customer retention, expansion, and long-term success • Drive renewals and identify upsell and cross-sell opportunities across software solutions, subscriptions, and professional services • Meet or exceed revenue, retention, and growth targets through proactive pipeline management • Monitor customer health and proactively address risks affecting satisfaction or retention • Collaborate with Customer Success and Support teams to resolve issues and ensure positive customer experiences • Educate customers on industry trends, best practices, and new product capabilities • Maintain accurate sales forecasts, pipeline activity, customer records, and account plans in CRM systems • Partner with Product, Marketing, Solution Engineering, Professional Services, Legal, and Finance teams • Gather and communicate customer feedback, market insights, and product enhancement requests to internal stakeholders • Manage customer retention, growth, and long-term success within an assigned account portfolio

🎯 Requirements

• 5+ years of account management or customer growth experience in a SaaS organization • Experience managing enterprise or strategic customer accounts • Experience managing customer contracts, renewals, and commercial discussions • Experience driving account expansion through upselling and cross-selling initiatives • Experience navigating complex sales cycles, procurement processes, and contract negotiations • Proven ability to meet or exceed revenue, renewal, retention, or growth targets • Experience using CRM systems such as Salesforce, HubSpot, or similar platforms • Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent professional experience (preferred) • Experience collaborating across Customer Success, Product, Professional Services, and Sales organizations (preferred) • Strong analytical skills with the ability to interpret customer data, usage metrics, and business performance indicators (preferred) • Familiarity with customer success methodologies and account planning frameworks (preferred) • Strong consultative selling, relationship management, and negotiation skills (preferred) • Excellent verbal, written, and presentation communication skills (preferred)

🏖️ Benefits

• Personal development resources, coaching, and support through Accruent’s “Grow Without Limits” program • Learning and growth opportunities • Equal opportunity employer • Reasonable accommodations for applicants with disabilities