
501 - 1000 employees
🏥 Healthcare
⚕️ Healthcare Insurance
🌍 Social Impact
Healthcare • Healthcare Insurance • Social Impact
FreedomCare is a rapidly growing in-home care provider in the United States, driven by Medicaid funding. The company offers a unique home care service that allows patients to choose their caregivers, who can be a family member or friend, and ensures that caregivers are paid promptly after their shifts through a handy app. Operating across multiple states including New York, Nevada, Missouri, Pennsylvania, and others, FreedomCare focuses on providing trusted care in the comfort of the patient's home, improving satisfaction and reducing hospital visits. Their program stands out for its high customer satisfaction and number of positive reviews, reflecting the impact and effectiveness of their services in enhancing the well-being of both caregivers and patients.
🔥 12 hours ago
🗽 New York – Remote
💵 $22 - $25 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
📊 Billing Specialist
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501 - 1000 employees
🏥 Healthcare
⚕️ Healthcare Insurance
🌍 Social Impact
Healthcare • Healthcare Insurance • Social Impact
FreedomCare is a rapidly growing in-home care provider in the United States, driven by Medicaid funding. The company offers a unique home care service that allows patients to choose their caregivers, who can be a family member or friend, and ensures that caregivers are paid promptly after their shifts through a handy app. Operating across multiple states including New York, Nevada, Missouri, Pennsylvania, and others, FreedomCare focuses on providing trusted care in the comfort of the patient's home, improving satisfaction and reducing hospital visits. Their program stands out for its high customer satisfaction and number of positive reviews, reflecting the impact and effectiveness of their services in enhancing the well-being of both caregivers and patients.
• Prepare and submit accurate claims or invoices to appropriate payers • Review unpaid, delayed, rejected, or denied claims and prepare corrected, adjusted, or resubmitted claims • Monitor EVV reports, dashboards, and compliance results for missing visits, mismatches, validation errors, failed transmissions, and other exceptions • Research and correct routine EVV visit exceptions and verify visit data processing • Reconcile EVV visit data with billing and claim information and resolve discrepancies • Work with payers, state agencies, EVV aggregators, HHAeXchange, Medflyt, Sandata, internal operational teams, and vendors to investigate and resolve issues • Maintain clear, accurate, and audit-ready claim and EVV records • Run and review billing, eligibility, claims, and EVV reports • Identify recurring billing or EVV issues, determine root causes, and communicate trends and process improvements • Own routine billing and EVV issues through resolution and escalate complex, high-risk, policy, access, contractual, or technical matters • Deliver accurate and timely submissions, resolve exceptions, manage work queues, and support reimbursement and compliance
• High school diploma or equivalent required • Associate or bachelor's degree in business, finance, healthcare administration, or a related field preferred • Two or more years of healthcare billing, home care billing, Medicaid, managed care, revenue cycle, or payer operations experience preferred • Experience with CDPAP, LHCSA, SFC, or multi-state home care billing environments is a plus • Experience with EVV workflows, compliance monitoring, visit exception resolution, or EVV aggregators preferred but not required • Experience using HHAeXchange, Medflyt, Sandata, state EVV aggregators, or similar healthcare billing and operations systems preferred • Working knowledge of Excel; intermediate Excel skills preferred • Working knowledge of billing workflows, claim submission, payer follow-up, denial and rejection research, and data accuracy expectations • Strong attention to detail and ability to identify discrepancies across claims, authorizations, billing records, and EVV visit data • Ability to research errors, identify root causes, follow established procedures, and resolve routine-to-moderately difficult payer, system, or data issues independently • Ability to manage a high-volume workload, meet deadlines, and shift priorities • Clear and professional communication skills • Sound judgment regarding issue resolution and escalation • Professional, patient, organized, and solutions-oriented approach
• Base pay range of $22.00–$25.00 per hour • Occasional travel may be required
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