
5001 - 10000 employees
Founded 2010
💼 Consulting
📣 Marketing
📦 Logistics
💰 $85M Secondary Market on 2020-01
Consulting • Marketing • Logistics
Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.
🔥 0 minutes ago
🗽 New York – Remote
💵 $105k - $150k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑💼 Account Executive
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on Freshworks's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

5001 - 10000 employees
Founded 2010
💼 Consulting
📣 Marketing
📦 Logistics
💰 $85M Secondary Market on 2020-01
Consulting • Marketing • Logistics
Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.
• Develop tailored ITSM and EX strategies for manufacturing organizations • Demonstrate how Freshworks solutions optimize productivity and enhance employee engagement across corporate and factory environments • Collaborate with IT leaders, operations managers, HR administrators, and C-level executives • Address unique challenges within manufacturing organizations and deliver impactful outcomes • Build, maintain, and execute a robust sales pipeline through medium-to-long sales cycles • Create and present value propositions aligned with organizational goals, priorities, and budgets • Partner with Marketing, Solutions Engineers, and Customer Success teams • Source new business logos and cross-sell into an existing book of business • Drive Freshworks' expansion within manufacturing organizations
• 5–10 years of proven success in SaaS enterprise sales • Strong experience in ITSM and EX solution selling • Prior experience selling to manufacturing organizations is a plus, not required • Advanced knowledge of SaaS platforms and their role in driving operational efficiency within manufacturing operations • Mastery in solution selling and pipeline management • Strong presentation skills • Creative thinking to position Freshworks in the market • Accountability for pipeline generation for both new and existing business • Self-starter and highly motivated • Strong analytical abilities to assess customer needs and provide tailored recommendations • Ability to drive a process and deliver value • Strong planning and internal resource management skills • Hands-on experience with ITSM solutions and EX platforms designed to improve productivity and employee engagement in manufacturing environments • Knowledge of how AI can be leveraged for operational efficiency
• Multiple options for dental, medical, vision, disability, and life insurance • Equity + ESPP • Flexible PTO • Flexible spending • Commuter benefits • Wellness benefits • Adoption leave • Parental leave
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