
51 - 200 employees
🏥 Healthcare
👥 B2C
🧘 Wellness
Healthcare • B2C • Wellness
FronteraCare is a pediatric behavioral health provider specializing in fast-access autism care, offering online autism diagnoses, neurodevelopmental testing, and individualized Applied Behavior Analysis (ABA) therapy delivered in-home, in-clinic, at school, or virtually. The company pairs licensed psychologists and BCBAs with AI-enhanced assessment tools and care coordination to reduce wait times, streamline insurance approvals, and provide family-focused training and ongoing therapy across multiple locations in the U. S. Southwest.
🔥 0 minutes ago
🌵 Arizona, Colorado, +7 more states – Remote
💵 $24 - $27 / hour
⏰ Full Time
🟢 Junior
🚫👨🎓 No degree required
👻 Ghost score 4%
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51 - 200 employees
🏥 Healthcare
👥 B2C
🧘 Wellness
Healthcare • B2C • Wellness
FronteraCare is a pediatric behavioral health provider specializing in fast-access autism care, offering online autism diagnoses, neurodevelopmental testing, and individualized Applied Behavior Analysis (ABA) therapy delivered in-home, in-clinic, at school, or virtually. The company pairs licensed psychologists and BCBAs with AI-enhanced assessment tools and care coordination to reduce wait times, streamline insurance approvals, and provide family-focused training and ongoing therapy across multiple locations in the U. S. Southwest.
• Coordinate, schedule, and reschedule client appointments • Maximize clinician availability and align appointments with client needs • Monitor attendance and address conflicts, cancellations, and no-shows • Confirm appointments and implement reminder systems • Maintain accurate scheduling records and communicate changes • Collaborate with clinicians to manage scheduling throughout client care • Align staff schedules with availability and clinical capacity • Match clients with staff based on client needs and staff qualifications • Develop and maintain group therapy schedules where applicable • Coordinate shadowing schedules for incoming behavior technicians • Identify technician staffing needs and communicate hiring needs to recruiting • Provide float coverage across regions as needed • Audit schedules against scheduling spreadsheets and the EHR system • Resolve discrepancies between scheduling records and EHR data • Serve as the main scheduling contact for clients and caregivers • Address scheduling concerns professionally and empathetically • Collaborate with Human Resources, Intake, Recruiting, and Clinical teams • Maintain comprehensive and accurate staff and client scheduling data • Evaluate and improve scheduling processes • Reduce cancellations and maximize clinician utilization • Implement scheduling best practices and assist with new policies and procedures
• 1+ year of ABA scheduling, Registered Behavior Technician experience in addition to healthcare scheduling, or dispatch experience required • Strong organizational skills and attention to detail • Ability to manage competing priorities • Excellent written and verbal communication skills • Ability to work collaboratively across teams and disciplines • Experience in scheduling, customer service, or administrative roles, preferably in healthcare or human services • Familiarity with scheduling software and data management tools is a plus • Rotating Saturday coverage required • Monday-Friday schedule, 9am-6pm Mountain Time • Must reside in AZ, CO, FL, GA, ID, NC, NM, OK, TX, or UT
• Health benefits • 401(k) plan • PTO per year • Supportive, mission-driven team • Tools, resources, and collaboration to support high-quality care • Career growth opportunities
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🟢 Junior
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🚫👨🎓 No degree required
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