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Bilingual Spanish Customer Service Representative

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida, North Carolina, +6 more states – Remote

infoinfo

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on FRONTLINE CALL CENTER's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of FRONTLINE CALL CENTER

FRONTLINE CALL CENTER

201 - 500 employees

Founded 2012

Frontline, offre servizi Inbound e Outbound professionali a numerosi clienti, ponendosi come uno dei leader del mercato dell’ICT.

📋 Description

• Provide critical customer support to individuals • Connect people to emergency shelter and resources • Assist customers while navigating multiple systems • Work from home in a 100% remote customer service role • Complete orientation and training with 100% attendance • Demonstrate computer and internet setup during interview

🎯 Requirements

• Fluent bilingual Spanish/English speakers, spoken and written • Call center or customer service experience • Remote work experience is a plus • Tech-savvy with ability to navigate multiple systems • 100% attendance required for orientation and training, no exceptions • Open availability required, including weekends • Must reside and plan to work from home in FL, GA, NC, MI, PA, SC, TX, or VA only • Windows 11-based PC; no Macs or Chromebooks • Dual monitors • Recent-generation Intel i5, i7, or i9 processor, or AMD Ryzen 5, 7, or 9 processor • At least 16 GB RAM, with 12 GB usable • CPU utilization of 50% or less • Computer with an Ethernet (RJ-45) port • Wired Ethernet internet connection; Wi-Fi is not allowed • Download speed of at least 20 Mbps • Upload speed of at least 10 Mbps • Ping of 20 ms or less • Technical requirements verified during interview • Must join interview from intended work computer with camera on and screen-sharing capability • Must provide screenshots confirming Windows 11, internet speed, at least 16 GB RAM, and wired Ethernet connection

🏖️ Benefits

• Additional potential for an attendance bonus • W2 employee status • Remote work from home

Apply Now

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