Catastrophe Field Adjuster

🕒 September 10

🐊 Florida – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Frontline Insurance

Frontline Insurance

501 - 1000 employees

Founded 1998

🛡️ Insurance

👥 B2C

💸 Finance

Insurance • B2C • Finance

<Frontline Insurance> Frontline Insurance is a consumer-focused home and property insurance provider offering personalized, state-specific coverage and home protection solutions across southeastern U. S. markets. The company emphasizes agent distribution, claims support, emergency services, and customer-facing digital tools (agent/customer logins, claims upload, payments), positioning itself as a partner for homeowners managing the health and risk of their properties.

📋 Description

• Handle the adjusting of the entire claim without the involvement of a Desk Adjuster • Collect and review loss-related facts and analyze insurance policy terms to make coverage decisions • Issue claim payments within the applicable authority level and make payment recommendations above that level • Contact insureds to schedule property inspections • Travel to affected properties and conduct timely inspections • Photograph, sketch, and scope all damages, including non-damaged areas • Compose claims correspondence and keep insureds informed during the investigation • Determine the method and extent of investigation for each claim • Assign outside experts or investigators when appropriate • Review and analyze investigative and claim materials • Interview insureds and witnesses and document investigative actions in claim files • Determine total claim values and request or disburse claim checks/payments • Respond to questions in a timely manner • Collaborate with team members and stakeholders to resolve claims-related issues • Assist with catastrophe operations, including working extra hours during major events or deploying to affected areas • Contact Desk Adjusters regarding issues and expert needs • Submit reserve recommendations within 48 hours of inspection when assisting a Desk Adjuster • Email reports/estimates to the home office • Assist Desk Adjusters with pricing and technical issues • Perform additional duties as the candidate progresses

🎯 Requirements

• A four year college degree is preferred along with prior insurance experience with an insurance carrier or agency • Must be able to carry, set up, and safely climb a ladder with a Type IA rating (Extra Heavy Capacity, 300 LB/136 KG), weighing equal to or more than 50 pounds • Must be capable of safely climbing a ladder for roof inspections • Required to access and inspect all areas of a dwelling or structure, including roofs and entering tight spaces (attics, crawl spaces, etc.) • Ability to work extra hours during major catastrophe events or deploy to affected areas as required • Ability to utilize several software programs throughout the day • Ability to maintain compliance with quality standards and state regulations

🏖️ Benefits

• Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term) • 401k Retirement Plan with a generous match • Four weeks of PTO • Pet Insurance • Company Vehicle • Collaborative, inclusive, and growth-oriented work environment

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