Clinical Product Coordinator – Associate

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🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $60.5k - $79.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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FUJIFILM Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1934

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Healthcare • Electronics

FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.

📋 Description

• Provide in-person customer support for Fujifilm Endoscopy equipment during hands-on courses and training, primarily on weekends. • Serve as the primary regional resource for customer training and education on Fujifilm equipment and services. • Act as the primary point of contact for regional hands-on events and trainings. • Manage equipment requests, enter equipment into the internal database, communicate needs, coordinate with Operations, and ensure equipment is shipped. • Work with the manager to identify internal resource needs based on event size and duration. • Set up and support Fujifilm video tower/system. • Inspect, troubleshoot, and maintain Fujifilm equipment. • Support equipment functionality and operation throughout regional events and trainings. • Pack up equipment after each event or training. • Identify process improvements and implement efficiency-enhancing workflows. • Support accounts with proper handling, reprocessing, and functionality of Fujifilm equipment. • Support use of Fujifilm equipment in clinical research projects. • Share key learnings with regional clinical specialists. • Attend local, regional, and national trade shows as requested. • Adhere to safety policies and applicable FDA, ISO 13485, laws, regulations, and standards. • Report directly to the Senior Manager, Clinical Education and Product Coordination.

🎯 Requirements

• High School Diploma or equivalent is required. • Bachelor’s degree in business, marketing or related quantitative disciplines preferred. • Minimum of 2 years of field sales or clinical experience desired. • Experience providing training on technical equipment is desired. • Knowledge of and experience in GI/pulmonary flexible endoscopy preferred. • Proficient in Microsoft Office (Word, Excel, and PowerPoint), MS Outlook and other email applications. • Strong oral and written communication skills to relay technical information and professionally communicate with internal and external customers and team members at all levels. • Strong attention to detail. • Strong time management skills. • Ability to identify ways to improve workflow processes. • Ability to troubleshoot all Fujifilm endo equipment and determine root cause of issues. • Ability to provide expert guidance, training, and support to ensure optimal utilization of Fujifilm’s equipment. • Decision-making skills to determine usage of Fujifilm equipment and type of training needed by customers. • Ability to multi-task and work on several projects simultaneously. • Ability to prioritize customer requirements. • Ability to present information in front of small groups of people. • Ability to use hands and fingers to feel and manipulate items, including keyboards. • Ability to stand, talk, and hear. • Ability to lift and carry up to 25-50 lbs. • Close Vision: ability to see clearly at twenty inches or less. • Extensive (up to 80%) travel may be required, including weekends.

🏖️ Benefits

• 8% Bonus opportunity • Medical • Dental • Vision • Life Insurance • 401k • Paid Time Off