
10,000+ employees
Founded 1934
🏠Manufacturing
🏥 Healthcare
Manufacturing • Healthcare • Electronics
FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.
🔥 13 minutes ago
🗽 New York – Remote
đź’µ $32 - $38 / hour
⏰ Full Time
🟢 Junior
đź”§ Field Service Engineer
đź‘» Ghost score 0%
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10,000+ employees
Founded 1934
🏠Manufacturing
🏥 Healthcare
Manufacturing • Healthcare • Electronics
FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.
• Perform scheduled preventative maintenance on imaging systems within the assigned service area • Perform unscheduled maintenance with technical support assistance • Independently perform preventative maintenance and assist with unscheduled maintenance • Install and de-install products and peripheral equipment • Maintain effective relationships with field personnel, home office personnel, management, and customers • Communicate with management to escalate issues and customer concerns • Complete expense reports, timecards, work orders, service appointments, start-time records, parts inventory, training, and QA/RA work • Maintain customer service orders and internal service records according to company policies • Communicate daily with customers to ensure resolution and follow-up • Use escalation processes and root cause analysis to resolve service delivery issues • Complete paperwork accurately and promptly • Maintain assigned tools, test equipment, and spare parts; return parts on time • Promote the company's image and reputation • Comply with applicable FDA, ISO 13485, and other regulatory requirements • Perform other duties assigned by the Area Service Manager
• Associate's degree in electrical engineering, electronics or computer science discipline, or equivalent experience • Minimum one year of previous field service experience • Knowledge of assigned equipment to provide timely repair and effective maintenance • Active listening skills and above average customer service skills • Sound organization and administrative skills; self-starter with ability to maintain paperwork to FDA and company required standards • Excellent analytical and communication skills, with ability to communicate technical issues in an easy-to-understand manner • Ability to operate job-related test equipment, including oscilloscope, meter, and diagnostic testers • Valid driver's license and safe driving record • Good interpersonal skills • Reliability and ability to work independently • Professional image • Ability to work odd hours and overtime occasionally • Ability to travel as required, up to 100% based on business needs, including overnight and air travel • Ability to work in medical, clinical, and construction environments • Ability to work in high magnetic fields of up to 3 Tesla • Ability to comply with U.S. FDA medical device, ISO 13485, and other applicable regulatory requirements • Ability to pass vendor credentialing requirements for hospital and facility access
• Medical, Dental, Vision • Life Insurance • 401K • Paid Time Off
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