Vendor Support Strategy Specialist

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

FUJIFILM Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1934

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Healthcare • Electronics

FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.

📋 Description

• Develop and maintain the third-party support strategy for the Medical Informatics product portfolio • Partner with Product Management and operational teams to assess vendor support needs, customer impact, lifecycle status, risk, and cost • Lead or support vendor discussions and negotiations covering service scope, renewals, pricing, replacement services, and escalation expectations • Review vendor proposals and agreements to identify coverage gaps, unclear responsibilities, unfavorable limitations, and customer-impact risks • Maintain support entitlements, lifecycle information, vendor scorecards, risk registers, renewal forecasts, and leadership reporting • Monitor vendor responsiveness and performance, support escalations, and recommend corrective actions or support-level changes • Align third-party support capabilities with customer commitments and advise stakeholders on what can responsibly be offered • Identify opportunities to reduce unnecessary spend, standardize third-party support tiers, consolidate services, and improve support processes • Advise leadership on unsupported, under-supported, obsolete, end-of-life, or otherwise high-risk third-party offerings • Comply with applicable medical device regulatory requirements, ISO 13485 standards, and other applicable laws and regulations

🎯 Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience • 3–5 years of relevant experience • Experience in vendor management, contract administration, product operations, service strategy, healthcare technology, or a related field • Experience evaluating, negotiating, or administering third-party support arrangements, renewals, and vendor performance expectations • Working understanding of enterprise technology, clinical software, hardware, integrations, and product lifecycle concepts • Strong analytical, organizational, documentation, communication, and negotiation skills • Ability to influence cross-functional stakeholders, manage competing priorities, and drive decisions without direct authority • Proficient in Salesforce and Microsoft Office, including PowerPoint, Excel, and Word • Willingness to comply with applicable U.S. FDA medical device regulatory requirements, ISO 13485 requirements, and other applicable laws, regulations, and standards • Ability to sit 75–100% of applicable work time • Ability to use hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time • Ability to stand, talk, and listen for 75% of applicable work time • Close vision: ability to see clearly at twenty inches or less • At least 25% travel may be required based on business needs • Willingness to comply with facility vendor credentialing and vaccine requirements where applicable • Willingness to periodically test for COVID-19 and wear a face covering indoors as required

🏖️ Benefits

• Dynamic, flexible work environment • Equal opportunities in hiring, promotion and advancement, compensation, benefits, and training • Reasonable accommodation in the application and selection process • COVID-19 vaccination accommodation for medical, religious, or other legally required exemptions • Periodic COVID-19 testing and indoor face-covering requirements with legally required accommodations

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume