Account Manager

🔥 9 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Fullsteam

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

🏥 Healthcare

📦 Logistics

Automotive • Healthcare • Logistics

Fullsteam is a leading provider of modern and scalable payments technology integrated with vertical software to offer industry-specific features and end-to-end business management systems. It delivers mission-critical infrastructure and technology, empowering a wide range of niche industries such as automotive, healthcare, recreation, and self-storage. Fullsteam's cloud-first payments technology is designed for secure, seamless integration with other vertical software, transforming how various industries conduct business. The company also offers membership and event management software for nonprofits, as well as ERP solutions for B2B markets.

📋 Description

• Develop new business through outbound prospecting and strategic outreach • Identify and close expansion, cross-sell, and upsell opportunities within existing accounts • Develop and maintain relationships with key stakeholders through phone, video, email, and face-to-face interactions • Create and execute strategic account plans to identify growth opportunities and drive account expansion • Understand customer business needs and match them with qualifying products and solutions • Upsell and cross-sell additional products and services aligned with customer needs and objectives • Serve as the customer advocate within the organization • Maintain accurate records of sales activities, leads, and opportunities in the CRM system • Develop and manage a sales pipeline to achieve monthly, quarterly, and annual targets • Leverage sales dashboards to prioritize time and activities

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Technology, or a related field preferred • 3+ years of experience in software sales, preferably within the SMB and mid-market segments • Excellent interpersonal skills and ability to build and maintain customer and stakeholder relationships • Strategic thinking and ability to identify new business and account growth opportunities • Strong understanding of outbound prospecting, upselling, and cross-selling sales processes and techniques • Excellent verbal and written communication skills • Strong problem-solving skills • Ability to analyze customer data, market trends, and account metrics • Exceptional organizational and time management skills and attention to detail • In-depth understanding of the software technology industry and market dynamics • Outstanding knowledge of MS Office • Proficiency in CRM software such as Salesforce or HubSpot and customer success tools • Advanced negotiation skills • Ability to manage multiple accounts and priorities simultaneously • Fast and adaptive learner focused on improving customer and business processes • Driven to achieve and exceed targets • Ability to work remotely in the US

🏖️ Benefits

• Inclusive workplace valuing diversity of thought, experience, and background • Equal Opportunity/Affirmative Action employer

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