Product Delivery Manager

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Futuri

WebsiteLinkedInAll Job Openings

51 - 200 employees

📱 Media

🤖 Artificial Intelligence

📡 Telecommunications

Media • Artificial Intelligence • Telecommunications

Futuri is a company specializing in AI-driven software solutions designed to grow audiences and revenue for broadcasters, publishers, and content creators worldwide. With a focus on innovation, Futuri offers a variety of products tailored for different sectors such as radio, television, media sales, digital publishing, and public safety. Their technology provides real-time insights, audience predictions, and automation to enhance content creation and streamline operations. With more than 20 patents in broadcasting technology, Futuri has been a trusted partner for over 7,000 broadcast and media companies, helping them navigate the fast-paced media landscape. The company also offers BEACON, an AI-powered emergency broadcast system that delivers vital public information instantly.

📋 Description

• Own a centralized Jira queue for bugs, client requests, implementation blockers, and delivery-critical work across Futuri's products • Triage new issues based on customer impact, implementation risk, and urgency • Ensure every priority has one owner and one committed date • Run a focused daily delivery review with Product and Engineering • Surface blockers and dates at risk • Escalate risks before deadlines are missed and drive recovery plans when timelines change • Verify fixes in the customer environment before considering them complete • Maintain release-readiness checklists for product releases and customer cutovers • Coordinate internal implementation work for new customers, including CRM integrations, data feeds, SSO, user provisioning, mobile access, and configuration • Keep the cutover calendar on track • Provide CX with plain-English status updates for customer communications • Maintain a centralized feature request log and close the loop with requesters when functionality ships • Track delivery performance, open risks, aging issues, and committed dates for leadership • Use Jira automation, Slack workflows, and AI tools to reduce manual tracking

🎯 Requirements

• 5+ years in software delivery, technical project management, program management, release management, QA, or a similar role working closely with developers • Experience in SaaS or another environment where software is configured, integrated, or implemented for customers • Strong Jira expertise, including workflows, JQL, automation, dashboards, and queue management • Working knowledge of UAT and production environments, APIs, SSO, CRM integrations, data feeds, and release processes • Track record of managing many priorities, owners, and deadlines at once without losing the details • Comfort escalating risk, challenging timelines, and holding people accountable without direct management authority • Familiarity with Notion, Slack, Google Workspace, and Zapier or similar tools • Ability to read a Jira ticket, log excerpt, or API documentation and understand enough to ask the right questions • Ability to use AI tools to move faster • Ability to stay calm under pressure and take ownership when a date is missed