Non-Medical Transportation Processor

🔥 58 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $44.8k - $64k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 22 days.

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Review and process incoming NMT requests submitted via email, fax, or other approved channels • Validate beneficiary eligibility and appointment details according to program criteria • Coordinate with transportation providers to schedule rides, confirm availability, and ensure timely service • Process transportation requests in alignment with DHCS guidelines and Gainwell’s service standards • Document request details and outcomes in the designated system according to SOPs • Respond to inquiries from beneficiaries, providers, and internal teams regarding NMT services • Collaborate regularly with internal teams and external transportation providers • Perform other duties as assigned

🎯 Requirements

• High school diploma or GED required • Minimum 6 months of customer service or administrative experience; healthcare or transportation coordination preferred • Strong attention to detail and ability to follow structured processes • Proficiency with Microsoft Office Suite (Word, Outlook, Teams) and internet browsers • Experience navigating case management or help desk systems is a plus • Must reside in the state of California • Ability to work any assigned 8-hour shift between 8:00 AM and 4:30 PM Pacific Time, Monday–Friday

🏖️ Benefits

• Flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies • Work flexibility • Learning and career development opportunities

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