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Program Analyst

🔥 14 hours ago

🤠 Texas – Remote

infoinfo

💵 $69.4k - $99.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

Where this job comes from

Posted on Gainwell Technologies's careers page, not through a job board

First seen by Remote Rocketship 14 hours ago

Still open on Gainwell Technologies's site. Checked 3 hours ago.

Logo of Gainwell Technologies

Gainwell Technologies

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Support client operations, client satisfaction, and quality, accuracy, and timely delivery of client deliverables • Collaborate with cross-functional teams, managers, and client partners • Contribute to controls, procedures, systems, and techniques • Perform analyses, investigations, and quality assurance reviews • Coordinate assigned projects of moderate complexity • Support client inventory management by monitoring program status and validating deliverables • Coordinate with client engagement, operations, and technical/product teams on issue resolution and status communication • Analyze service quality and operational performance • Monitor performance, identify trends, and recommend improvements using data analysis and reporting • Assist with troubleshooting pre- and post-implementation issues, product utilization, and inventory fallout • Review recurring and ad hoc client deliverables, document findings, coordinate corrections, and track resolution • Support project and implementation plans • Apply coordination of benefits processes to internal and client discussions • Share process, product, and lessons-learned knowledge with team members

🎯 Requirements

• 6+ years of experience in health insurance, government, client service/business-to-business, or health policy • Experience with coordination of benefits processes, challenges, and solutions • 2+ years of project management or project coordination experience using Agile, Waterfall, Lean, or similar methodologies • Bachelor’s degree in business administration, health care, or a related field • Experience working with medical claims, eligibility data, and databases • Experience performing quality assurance reviews, validating data and deliverables, documenting defects, and coordinating corrective actions • Working knowledge of SQL and Python for data analysis, validation, automation, or reporting is desired

🏖️ Benefits

• Work flexibility • Learning and career development opportunities • Work-life balance • Technical credentials and certifications opportunities • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies • Up to 10% travel allowance/opportunity

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