Proposal Operations Specialist

🕒 August 15

🇺🇸 United States – Remote

💵 $95k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of Gainwell Technologies

Gainwell Technologies

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Manage proposal production and operational processes throughout the pursuit lifecycle • Provide editorial support and work planning assistance as needed • Support proposal systems, operational processes, production activities, compliance functions, and submission support for RFPs, RFIs, sole source proposals, and other business development activities • Maintain and update standard proposal templates, production procedures, style guides, and operational documentation • Manage the day-to-day relationship with the Gainwell Printing Services Provider and oversee printed proposal production • Support implementation and maintenance of AI-enabled tools and technologies • Assist leadership with metrics tracking, reporting, process improvement initiatives, and lessons learned activities • Provide editorial, document formatting, and quality assurance support, including creating shell files, formatting resumes, managing conventions lists, editing, proofreading, and quality reviews • Coordinate content updates and document inputs from proposal team members, solution teams, subject matter experts, and contributors • Collaborate with Proposal Team Editors, Proposal Managers, Writers, Graphic Designers, and other pursuit team members • Establish writing, editing, production, and coordination responsibilities for RFIs or similar projects when serving as primary proposal support resource • Develop integrated work plans using Microsoft Project and related planning tools • Facilitate work plan reviews and schedule updates with Solution Leads and Subject Matter Experts • Develop and maintain detailed and executive-level implementation work plan schedules, milestones, and status views • Support color team reviews, content development schedules, production planning, and final submission readiness through work planning and cross-team coordination

🎯 Requirements

• Minimum of five (5) years of experience supporting proposal operations, proposal production, desktop publishing, proposal editing, project coordination, or related functions • Minimum of two (2) years of experience creating and maintaining project schedules, work plans, and pursuit timelines using Microsoft Project or similar planning tools • Strong understanding of proposal lifecycle processes, proposal production standards, compliance requirements, and submission best practices • Strong editing, proofreading, document quality assurance, and document formatting skills with exceptional attention to detail • Experience coordinating electronic proposal submissions and printed document production activities • Ability to manage multiple priorities and deadlines in a fast-paced, deadline-driven environment • Strong organizational, analytical, project coordination, and planning skills • Excellent written and verbal communication skills • Ability to work collaboratively across cross-functional teams and engage effectively with senior leadership, solution teams, and pursuit stakeholders • Strong interpersonal skills including flexibility, professionalism, tact, diplomacy, customer service and team player orientation • Experience supporting AI-enabled tools and technologies • Bachelor’s degree in Business, Communications, Marketing, Healthcare Administration, English, Journalism, Project Management, or a related field preferred • Equivalent combination of education and relevant proposal operations experience may be considered • APMP or PMP certifications are beneficial • Advanced proficiency in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Teams • Advanced proficiency with Adobe Acrobat Professional • Two-years of experience using Microsoft Project, including development and maintenance of work plans, schedules, milestones, and task dependencies • Experience with content management systems and AI-enabled tools • Experience with document formatting and production • Fully remote within the U.S. • May require occasional evening and weekend work during active proposal submissions and critical pursuit milestones

🏖️ Benefits

• Work flexibility • Learning and career development • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies • Limited travel based on business needs

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