Senior Technical Account Manager

🔥 6 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 14%

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Gambit Security

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2024

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

🔥 Funding within the last year

💰 $56M Series A on 2026-02

Cybersecurity • SaaS • Enterprise

Gambit Security is an autonomous cyber-resilience platform that continuously maps business applications across cloud, infrastructure-as-code, backups, and middleware to prove recoverability and maintain digital continuity. It provides Cyber Resilience Posture Management (CRPM) that scores and prioritizes recovery gaps, validates clean restore points, surfaces dependencies, and generates audit-ready compliance evidence (DORA, NIST CSF, SOX). Gambit is agentless, deploys quickly, integrates with ticketing and orchestration via a REST API, and targets security, infrastructure, and operations teams to help organizations demonstrate SLAs, optimize backup spend, and recover from ransomware and other disruptions.

📋 Description

• Own a book of roughly 9 to 15 enterprise accounts end to end, from kickoff through renewal • Confirm success criteria in writing and drive implementation plans • Validate business application mapping, criticality tiering, and RTO and RPO targets • Translate Gambit findings into prioritized remediation plans tied to business impact, engineering effort, and risk retired • Advise on backup policy, immutability, isolation, and clean recovery paths • Build control-level evidence packages for internal audit, external auditors, and regulators across DORA, NIS2, SOX, SOC 2, ISO 27001, and NIST • Own quarterly business reviews with executive sponsors • Produce posture assessments and cost-of-remediation analyses verified against real data • Own escalations end to end, including severity-one events • Maintain a risk register and renewal readiness assessment for every account • Hand expansion signals to the Account Executive with technical justification • Mentor newer TAMs and improve team playbooks and templates • Represent customers to Product and R&D with evidence-backed demand • Drive customer retention, adoption, posture improvement, and account growth without carrying a quota

🎯 Requirements

• 7+ years in technical account management, customer success engineering, technical consulting, solutions architecture, or post-sale technical delivery • At least 3 years owning enterprise accounts directly • Deep working knowledge of at least one major cloud • Hands-on experience across backup and disaster recovery, including retention, immutability and WORM, replication, restore point hygiene, and RTO and RPO planning, applied to real enterprise environments • Experience supporting an enterprise customer through an audit or compliance review • Experience producing evidence mapped to controls under at least one of DORA, NIS2, SOX, SOC 2, ISO 27001, or NIST • Working understanding of infrastructure as code and how drift happens in practice • Comfortable querying APIs, working with JSON, and building independent analyses • Growing use of AI tooling to speed up customer-facing work • Track record of retention and expansion across a book of enterprise accounts, including at least one at-risk account stabilized • Credibility with CISOs and infrastructure leaders without leadership support • Experience creating executive-facing deliverables • Experience mentoring or reviewing peers' work • Experience contributing improvements adopted by the team • Four years of college-level courses in a technical field or equivalent practical experience • Openness to up to 20% travel • Nice to have: experience at a cyber resilience, backup and recovery, data protection, CSPM, or observability vendor, or with Veeam, Rubrik, Cohesity, or Commvault • Nice to have: prior hands-on experience as a cloud, infrastructure, SRE, or security engineer • Nice to have: experience with agentic AI tooling or MCP-based integrations in a customer-facing context

🏖️ Benefits

• Competitive medical, dental, and vision insurance • A $350 work-from-home stipend to create a setup that helps you do your best work • Work alongside smart, supportive, and collaborative co-workers who are excited to build something meaningful together

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