Technical Account Manager – East

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Echo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2025

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

🔥 Funding within the last year

💰 $35M Series A on 2025-12

Cybersecurity • SaaS • Enterprise

Echo is a security platform that hardens software across the supply chain by providing vetted, vulnerability-free base artifacts (containers, libraries, OS packages, VMs, and serverless images). It continuously scans, patches, and ships clean images and components so engineering teams can replace insecure artifacts with secure drop-in alternatives, reducing CVEs to zero on customer scans. Echo also includes integrations, deployment tooling (Helm charts), compliance and readiness features for public-sector and regulated customers (FedRAMP, CRA, DORA), and positions itself as a DevOps-friendly solution for enterprise software supply chain security.

📋 Description

• Own the technical relationship with customers from onboarding through ongoing adoption and expansion. • Guide customers through implementation, integration, and best practices. • Troubleshoot technical issues and coordinate with Engineering and Product to drive resolution. • Proactively identify risks, technical gaps, and opportunities to increase customer value. • Serve as the voice of the customer internally, translating feedback and needs into actionable insights. • Build strong relationships with both technical stakeholders and key decision-makers. • Partner with Sales, Product, and Engineering to solve technical challenges and ensure long-term customer success.

🎯 Requirements

• 3+ years of experience in a customer-facing technical role such as TAM, Solutions Engineer, Solutions Architect, or similar. • Strong technical background with the ability to understand complex environments and troubleshoot technical challenges. • Experience working with enterprise B2B customers. • Excellent communication skills and the ability to explain complex technical concepts clearly. • Strong ownership mindset with a proactive, hands-on approach. • Ability to work cross-functionally with Sales, Product, and Engineering in a fast-paced startup environment. • Experience in cybersecurity, cloud infrastructure, DevOps, or containers is a strong advantage. • Legally authorized to work for any employer in the United States. • Must not require visa sponsorship for employment, either now or in the future.

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