Director of Solutions Engineering

🕒 July 6

🗻 New Hampshire, New York, +2 more states – Remote

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⏰ Full Time

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 24%

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Logo of GBG Plc

GBG Plc

1001 - 5000 employees

Founded 1996

💼 Consulting

🛡️ Insurance

🔐 Security

Consulting • Insurance • Security

GBG Plc is a global leader in identity verification and fraud prevention solutions. The company offers a range of services including fast and accurate identity data verification, biometric authentication, and fraud prevention to help businesses onboard customers securely and with confidence. GBG serves various industries, including financial services, retail, gaming, and insurance, providing powerful insights from millions of global customer interactions. With over 30 years of experience, GBG is trusted by thousands of businesses worldwide to deliver multi-layered protection and optimize customer onboarding processes. Their solutions aim to build trust, protect businesses from fraud, and ensure smooth and secure customer transactions.

📋 Description

• Lead, mentor, and develop a high-performing team of Solutions Engineers across North America • Drive technical sales strategy, including discovery, solution design, demonstrations, and customer evaluations • Partner with Sales leadership to align presales activities with revenue objectives • Establish and scale presales methodologies, processes, and tools • Advise and sponsor strategic enterprise opportunities involving identity, fraud, and data challenges • Champion AI-enabled practices and technologies • Collaborate with Product and Engineering on product innovation • Use data and performance metrics to optimize technical win rates, evaluation success, deal velocity, and business impact • Recruit, develop, and retain Solutions Engineering talent • Help shape the Customer Engineering function's vision and strategy

🎯 Requirements

• Proven success leading, coaching, and developing high-performing Presales or Solutions Engineering teams • Leadership style rooted in coaching and mentorship • Deep expertise in presales methodologies, frameworks, and best practices • Experience scaling processes that improve team performance and business outcomes • Hands-on experience leveraging AI tools for productivity, customer engagement, and technical evaluations • Ability to advise customers and internal stakeholders and influence decisions at all organizational levels • Strong executive presence and exceptional communication and presentation skills • Ability to translate complex technical concepts into compelling business value • Proactive, ownership-driven mindset with ability to lead initiatives, solve problems, and deliver results • Ability to connect customer challenges, business objectives, and technical solutions • Experience in identity verification, fraud prevention, risk, data intelligence, cybersecurity, fintech, or adjacent technology markets preferred but not required • Ability to recruit, develop, and retain top technical talent

🏖️ Benefits

• Equal opportunity employer committed to a diverse and inclusive workplace • Reasonable adjustments to the interview process available upon request • Benefits information available through the Talent Attraction team

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