Instructional Designer

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $74k - $97.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

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Logo of General Dynamics Information Technology

General Dynamics Information Technology

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Design, develop, and maintain public-facing training products for CMS, including user guides, job aids, QRGs, webinars, narration scripts, video scripts, and microlearning materials • Ensure training products accurately reflect current Independent Dispute and Resolution system behavior and follow CMS editorial and Section 508 standards • Translate validated technical and policy inputs into user-centered instructional materials • Design training content aligned to validated system requirements, workflow steps, and approved screen language • Create narration scripts, video scripts, and storyboards that explain complex workflow steps in plain language • Produce 508-compliant deliverables across content formats • Capture and validate screenshots and process steps for guides, demonstrations, and multimedia training • Structure content for reuse, modularity, and version control • Collaborate with system SMEs, UX/HCD teams, policy specialists, Scrum team content reviewers, technical editors, Agile Liaison, and Operations Coordinator • Manage multi-step CMS clearance review cycles, track and adjudicate feedback, update content, and maintain accuracy and traceability • Apply version-control practices, structured file conventions, document tracking, and editorial workflows • Use CMS/GDIT style guides, templates, terminology, accessibility, and file-convention standards • Validate content for accuracy, clarity, approved system behavior, and accessibility • Continuously improve training materials based on user feedback, system changes, and program needs

🎯 Requirements

• Bachelor’s degree and 5+ years of instructional design experience developing training products for federal programs or similarly regulated environments • 5+ years designing structured instructional content such as user guides, job aids, QRGs, scripts, webinars, and multimedia learning materials • Ability to interpret complex system requirements, user stories, workflow diagrams, or prototypes and translate them into accurate instructional content • Experience creating modular, reusable training components aligned to Agile release cycles and rapid-update environments • Section 508 experience remediating and validating documents and web content using MS Word, PowerPoint, Excel, and Adobe Acrobat • Experience documenting system functionality and transforming validated system behavior into user-centered instructional materials • Advanced proficiency in MS Word, PowerPoint, and Excel, including styles, structured templates, tracked changes, and accessibility tools • Experience capturing, annotating, and validating screenshots using screen-capture and editing tools such as SnagIt • Ability to manage multi-stakeholder review cycles, track dispositions, and maintain traceability across iterative updates • Must be able to obtain a T4 Public Trust clearance • Must have lived in the U.S. at least 3 out of the last 5 years • Work visa sponsorship will not be provided • Courseware and Microsoft Office skills • Ability to work independently in a fast-paced, release-driven environment with shifting priorities • Familiarity with Agile/Scrum workflows and collaboration with Product, UX/HCD, and technical teams • Understanding of adult-learning principles, scenario-based learning methods, and usability-focused instructional design

🏖️ Benefits

• Comprehensive medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan options • 401(k) plan with company match • Full flex work weeks where possible • Paid vacation, sick, personal time, holidays, parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year • Additional 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team supporting career goals • Wellness packages • Competitive pay • Award-winning culture of innovation and military-friendly workplace

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