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Senior Business Process Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $102k - $138k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

🦅 H1B Visa Sponsor

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Logo of General Dynamics Information Technology

General Dynamics Information Technology

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Facilitate Agile ceremonies such as Scrum, backlog refinement, sprint planning, and retrospectives • Manage Jira tasks for multiple Scrum and Kanban teams • Act as a liaison between teams to ensure continuous communication • Track sprint progress and remove impediments • Analyze existing business processes and optimize end-to-end processes to drive operational excellence and efficiency through automation • Collaborate with cross-functional stakeholders to elicit, document, and validate business and functional requirements • Translate requirements into user stories • Develop user stories, acceptance criteria, and process flows to support the customer • Partner with business leaders, SMEs, technical teams, data analysts, and operational staff to ensure requirements are understood and implemented correctly • Maintain structured documentation and linked artifacts in Confluence • Track progress in Jira to ensure alignment between requirements, development, operations, and reporting • Leverage AI tools such as Claude and CoPilot to manage multiple projects and priorities • Initiate follow-up to ensure timely achievement of commitments • Support team members in other related duties

🎯 Requirements

• 3+ years of related experience • US Citizenship Required • Bachelor's degree or equivalent combination of education and experience • 3+ years of experience in business process analysis or similar role • Strong knowledge of Agile methodology and frameworks • Proven experience writing requirements, user stories, and acceptance criteria • Proficiency with Jira and Confluence for requirements and project tracking while leveraging AI • Excellent communication, facilitation, and problem-solving skills • Experience writing requirements and creating user stories • Scrum Master experience • Familiarity with refugee and immigrant population or other social programs (preferred) • Understanding of ITIL or other process improvement frameworks (preferred) • Experience integrating business and operational data into Jira and Confluence (preferred)

🏖️ Benefits

• Full-flex work week • 401K with company match • Internal mobility team dedicated to helping you own your career • Collaborative teams of highly motivated critical thinkers and innovators • Medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan • Vacation, sick and personal time • Paid holidays • Paid parental leave • Military leave • Bereavement leave • Jury duty leave • Typically 15 days of paid leave per calendar year for vacations, personal business, and illness • Additional 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12 month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance

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