Senior ServiceNow Developer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $106.3k - $143.8k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Design and configure Service Portal widgets, pages, and Service Catalog items • Build custom table and form design layouts and data structures • Secure platform data using Access Control Lists (ACLs) • Automate business logic using Flow Designer and integrated APIs • Set up email and event-based notifications • Write client-side and server-side scripting, including Client Scripts, Business Rules, and Script Includes • Implement and optimize Document Intelligence for automated data extraction • Deploy and manage Workplace Service Kiosk and Workplace Visitor Management • Collaborate with Product Owners, Process Managers, and cross-functional teams in an Agile/Scrum environment • Groom user stories and translate business needs into technical designs • Partner with technical stakeholders, architects, and product owners on solution design and platform governance • Estimate relative work effort to support prioritization • Support platform upgrades, instance cloning, and Automated Test Framework execution • Stay current with new platform capabilities • Mentor junior talent • Contribute to proposals and technical specifications • Lead Scrum demos, work groups, and team efforts • Drive methodology changes, manage customer deliverables, and resolve process issues

🎯 Requirements

• 3+ years of related experience • Technical training, certification(s), or degree • Experience with Service Portal • Experience with Service Catalog architecture • Experience with ACL security • Experience with Flow Designer • Experience with API integrations • Experience with client-side and server-side scripting • Experience with Document Intelligence • Experience with Workplace Service Kiosk • Experience with Workplace Visitor Management modules • Understanding of ITIL processes and SDLC practices • Understanding of Agile/Scrum requirements gathering • Problem-solving skills and problem-solving leadership • Ability to communicate as a technical authority • Ability to contribute to proposals and technical specifications • Ability to lead Scrum demos, work groups, and team efforts • Ability to collaborate with and influence stakeholders at all levels • Ability to mentor junior team members and support staff development • Ability to drive methodology changes, manage customer deliverables, and identify and resolve process issues • Must be able to pass a background check to obtain a position of Public Trust • Required ServiceNow Certified System Administrator certification • US Citizenship is not required

🏖️ Benefits

• Comprehensive benefits and wellness packages • 401(k) with company match • Competitive pay • Paid time off • Full-flex work weeks where possible • Medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan options • 401(k) contributions with pre-tax and post-tax options and company match • Vacation, sick, and personal time • Paid holidays • Paid parental leave • Military leave • Bereavement leave • Jury duty leave • 15 days of paid leave per calendar year for new employees, prorated based on date of hire • 10 additional paid holidays per year, prorated based on date of hire • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team supporting career goals • Award-winning culture of innovation • Military-friendly workplace