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ServiceNow Developer

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $157.3k - $212.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 ServiceNow

Where this job comes from

Posted on General Dynamics Information Technology's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of General Dynamics Information Technology

General Dynamics Information Technology

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Architect, build, and customize scalable, secure, and resilient ServiceNow solutions, scoped applications, and workflow automations • Work with ServiceNow modules including ITSM, ITOM, CMDB, HRSD, CSM, and/or SecOps • Create and review JavaScript, Glide API logic, Business Rules, Client Scripts, Script Includes, and Flow Designer workflows • Build and maintain ServiceNow data exchanges using REST APIs, SOAP Web Services, MID Servers, and IntegrationHub • Customize user interfaces, forms, and workflows • Establish development standards, conduct architecture and code reviews, approve critical changes, and mentor team members • Lead platform patching, major version upgrades, Automated Test Framework testing, and deployment pipelines • Oversee administrative tasks including user and role management, system maintenance, and health checks • Supervise end-user support and troubleshooting for integrated processes and platform functionality • Translate business and mission requirements into technical specifications and advise leadership on platform roadmaps • Define and create reports, dashboards, and data analysis products with end users, stakeholders, and management • Participate in technical process reviews, postmortems, and continual process improvement • Maintain current ServiceNow and industry certifications and obtain additional certifications

🎯 Requirements

• Technical Training, Certification(s) or Degree • 10+ years of related experience • Deep, proven expertise developing and customizing ServiceNow applications and modules, especially ITSM • Expert proficiency with SOAP, REST, IntegrationHub, MID Server, and web services • Expert scripting skill with at least one language, preferably JavaScript • Deep understanding of Import Sets, Transform Maps, and CMDB • Ability to analyze requirements, troubleshoot issues, and develop technical solutions • Superb analytical, problem-solving, and debugging skills • Understanding of the Agile software testing process and lifecycle • Ability to identify, document, and create functionality aligned with customer value streams • Ability to communicate as a high-level technical authority and contribute to whitepapers, BOEs, and design documents • Ability to lead high-stakes customer demonstrations • Effective organizational and time management skills • Ability to learn new technologies quickly • Ability to drive methodology changes, manage deliverables, resolve process issues, and shape standards • Good communication skills with technical and non-technical stakeholders • Ability to collaborate with and influence stakeholders, mentor junior team members, lead knowledge shares, and lead innovation projects and technology pilots • ServiceNow Certified Systems Administrator certification • Must be able to pass a background check and obtain Public Trust clearance, including DHS HQ EOD before start and DHS HQ Final Suitability to maintain employment • US citizenship required • Remote work

🏖️ Benefits

• Comprehensive medical plan options, including plans with Health Savings Accounts • Dental plan options • Vision plan options • 401(k) plan with company match • Full-flex work weeks where possible • Paid vacation, sick, personal time, holidays, parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year for vacations, personal business, and illness • Additional 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team supporting career goals • Wellness packages • Award-winning culture of innovation and military-friendly workplace

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