
10,000+ employees
Founded 1954
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.
đĽ 2 minutes ago
đşđ¸ United States â Remote
đľ $157.3k - $212.8k / year
â° Full Time
đ Senior
đ´ Lead
đ§ ServiceNow
đŚ H1B Visa Sponsor
đť Ghost score 0%
Where this job comes from
Posted on General Dynamics Information Technology's careers page, not through a job board
First seen by Remote Rocketship 2 minutes ago

10,000+ employees
Founded 1954
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.
⢠Architect, build, and customize scalable, secure, and resilient ServiceNow solutions, scoped applications, and workflow automations ⢠Work with ServiceNow modules including ITSM, ITOM, CMDB, HRSD, CSM, and/or SecOps ⢠Create and review JavaScript, Glide API logic, Business Rules, Client Scripts, Script Includes, and Flow Designer workflows ⢠Build and maintain ServiceNow data exchanges using REST APIs, SOAP Web Services, MID Servers, and IntegrationHub ⢠Customize user interfaces, forms, and workflows ⢠Establish development standards, conduct architecture and code reviews, approve critical changes, and mentor team members ⢠Lead platform patching, major version upgrades, Automated Test Framework testing, and deployment pipelines ⢠Oversee administrative tasks including user and role management, system maintenance, and health checks ⢠Supervise end-user support and troubleshooting for integrated processes and platform functionality ⢠Translate business and mission requirements into technical specifications and advise leadership on platform roadmaps ⢠Define and create reports, dashboards, and data analysis products with end users, stakeholders, and management ⢠Participate in technical process reviews, postmortems, and continual process improvement ⢠Maintain current ServiceNow and industry certifications and obtain additional certifications
⢠Technical Training, Certification(s) or Degree ⢠10+ years of related experience ⢠Deep, proven expertise developing and customizing ServiceNow applications and modules, especially ITSM ⢠Expert proficiency with SOAP, REST, IntegrationHub, MID Server, and web services ⢠Expert scripting skill with at least one language, preferably JavaScript ⢠Deep understanding of Import Sets, Transform Maps, and CMDB ⢠Ability to analyze requirements, troubleshoot issues, and develop technical solutions ⢠Superb analytical, problem-solving, and debugging skills ⢠Understanding of the Agile software testing process and lifecycle ⢠Ability to identify, document, and create functionality aligned with customer value streams ⢠Ability to communicate as a high-level technical authority and contribute to whitepapers, BOEs, and design documents ⢠Ability to lead high-stakes customer demonstrations ⢠Effective organizational and time management skills ⢠Ability to learn new technologies quickly ⢠Ability to drive methodology changes, manage deliverables, resolve process issues, and shape standards ⢠Good communication skills with technical and non-technical stakeholders ⢠Ability to collaborate with and influence stakeholders, mentor junior team members, lead knowledge shares, and lead innovation projects and technology pilots ⢠ServiceNow Certified Systems Administrator certification ⢠Must be able to pass a background check and obtain Public Trust clearance, including DHS HQ EOD before start and DHS HQ Final Suitability to maintain employment ⢠US citizenship required ⢠Remote work
⢠Comprehensive medical plan options, including plans with Health Savings Accounts ⢠Dental plan options ⢠Vision plan options ⢠401(k) plan with company match ⢠Full-flex work weeks where possible ⢠Paid vacation, sick, personal time, holidays, parental, military, bereavement, and jury duty leave ⢠Typically 15 days of paid leave per calendar year for vacations, personal business, and illness ⢠Additional 10 paid holidays per year ⢠Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees ⢠Short- and long-term disability benefits ⢠Life insurance ⢠Accidental death and dismemberment insurance ⢠Personal accident insurance ⢠Critical illness insurance ⢠Business travel and accident insurance ⢠AI-powered career tool identifying career steps and learning opportunities ⢠Internal mobility team supporting career goals ⢠Wellness packages ⢠Award-winning culture of innovation and military-friendly workplace
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đşđ¸ United States â Remote
đľ $157.3k - $212.8k / year
â° Full Time
đ Senior
đ´ Lead
đ§ ServiceNow
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