ServiceNow Developer – SME

Job not on LinkedIn

🔥 17 hours ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

💵 $157.3k - $212.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 ServiceNow

👻 Ghost score 9%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LouisianaNOW.Jobs

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LouisianaNOW. Jobs is a regional jobs portal and talent attraction site focused on connecting job seekers to employers and economic opportunities across Louisiana. The site highlights regional communities, industry sectors, current employers who are hiring, career advice articles, and job listings, and appears to be operated or supported by LED FastStart (Louisiana Economic Development). It’s positioned as a marketplace that promotes Louisiana’s growing industries and helps match talent with local openings and employer investment announcements.

📋 Description

• Architect, build, and customize scalable, secure, and resilient ServiceNow solutions, scoped applications, and workflow automations • Develop solutions using ServiceNow modules including ITSM, ITOM, CMDB, HRSD, CSM, and/or SecOps • Create and review JavaScript, Glide API logic, Business Rules, Client Scripts, Script Includes, and Flow Designer workflows • Build and maintain ServiceNow data exchanges using REST APIs, SOAP Web Services, MID Servers, and IntegrationHub • Customize user interfaces, forms, and workflows • Establish development standards and perform architecture and code reviews • Approve critical changes and mentor team members • Lead platform patching, major version upgrades, Automated Test Framework testing, and deployment pipelines • Oversee administrative tasks including user and role management, system maintenance, and health checks • Supervise end-user support and troubleshooting for integrated processes and platform functionality • Translate business and mission requirements into functional technical specifications • Advise leadership on platform roadmaps • Work with end users, stakeholders, and management to create reports, dashboards, and data analysis products • Participate in IT technical process reviews, postmortems, and continual process improvement • Maintain current ServiceNow and industry certifications and obtain additional certifications

🎯 Requirements

• Technical Training, Certification(s) or Degree • 10+ years of related experience • Deep, proven expertise developing and customizing ServiceNow applications and modules, especially ITSM • Expert proficiency with SOAP, REST, IntegrationHub, MID Server, and web services, including creating and consuming integrations • Expert scripting skill with at least one language, preferably JavaScript • Deep understanding of Import Sets, Transform Maps, and CMDB • Ability to analyze requirements, troubleshoot issues, and develop technical solutions • Superb analytical, problem-solving, and debugging skills • Understanding of the Agile software testing process and lifecycle • Ability to align functionality with customer value streams • Ability to communicate as a high-level technical authority and contribute to whitepapers, BOEs, and design documents • Ability to lead high-stakes customer demos • Organizational and time management skills in a rapid software development environment • Ability to learn new technologies quickly • Ability to drive methodology changes, manage customer deliverables, resolve process issues, and shape standards • Good communication skills for technical and non-technical stakeholder interactions • Ability to collaborate with and influence stakeholders, mentor junior team members, support staff development, lead knowledge shares, and lead innovation projects and technology pilots • ServiceNow Certified Systems Administrator certification • Must be able to pass a background check and obtain DHS HQ Public Trust suitability before start and maintain final suitability • US citizenship required

🏖️ Benefits

• Comprehensive medical plan options, including plans with Health Savings Accounts • Dental plan options • Vision plan options • 401(k) plan with company match • Full-flex work weeks where possible • Paid vacation, sick, and personal time • Paid holidays • Paid parental leave • Paid military leave • Paid bereavement leave • Paid jury duty leave • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team supporting career goals • Wellness packages • Award-winning culture of innovation • Military-friendly workplace

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