Sales Support Specialist

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GDT - General Datatech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1996

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2021-01

Consulting • Healthcare • Logistics

GDT - General Datatech is a global IT solutions provider that specializes in accelerating digitalization and advancing business goals through the transformation and modernization of platforms, networks, and security. The company offers a suite of infrastructure solutions supported by deep expertise and a flexible service delivery model, ensuring that it addresses the most pressing business needs of its clients. GDT stands out through its industry-leading cybersecurity, cloud and data center solutions, enterprise networking, and collaboration offerings. With over 450 certifications worldwide from leading technology providers such as Cisco, HPE, NetApp, and Fortinet, GDT is recognized for its extensive knowledge and ability to solve complex technology challenges, allowing businesses to enhance competitiveness and profitability. Its comprehensive range of services includes managed services, software and support, professional services, and resourcing, all designed to support digital transformation. GDT is committed to maintaining robust partnerships and delivering superior customer experiences.

📋 Description

• Support assigned Account Executives throughout the full sales lifecycle, including pre- and post-sales activities • Develop and manage quote configurations for accurate integration into Salesforce • Assist with RFQ/RFP documentation, deal reviews, sales order completion, and deal registration • Communicate with partners, vendors, and suppliers to confirm pricing, discounts, and product availability • Conduct pricing comparisons using historical data to support strategic quoting decisions • Engage engineers and solution architects in BOM development and opportunity scoping • Coordinate with logistics and purchasing teams to provide tracking information • Process and track return material authorizations (RMAs) • Prepare and submit expense reports, aging reports, commission reports, and other documentation • Maintain internal and customer-facing records, including updating GDTiQ and tracking spreadsheets • Assist with onboarding new customers, partners, and vendors while ensuring compliance with internal processes

🎯 Requirements

• Strong customer service orientation and excellent telephone etiquette • Microsoft Office required; SAP preferred • Ability to handle and prioritize multiple tasks simultaneously in a fast-paced, high-pressure environment • Team-oriented, flexible, and adaptable • Positive attitude and strong work ethic • Highly polished and professional demeanor • Self-starter and detail-oriented • Basic Excel knowledge • Problem-solving ability

🏖️ Benefits

• Career development opportunities • Access to cutting-edge technology • Collaborative environment • People-first, inclusive culture • Employee recognition for contributions