Clinical Application Support Specialist II

🔥 20 minutes ago

🇺🇸 United States – Remote

💵 $70.4k - $105.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

🏢 Enterprise

💰 $1.2G Post IPO secondary on 2024-12

Healthcare • Enterprise

GE HealthCare is a global healthcare technology company focused on developing products, technologies, and solutions that improve patient care and healthcare delivery. The company emphasizes innovation, next-generation solutions, and improving wellbeing worldwide. It operates in many countries (offices in 80 countries) and offers career opportunities across early careers and professional roles. GE HealthCare communicates a mission to make healthcare better and champions employee wellbeing, diversity, and equal opportunity.

📋 Description

• Learn specialized industry-specific software and apply this knowledge to support MIM customers • Provide customer service and product training to hospitals, clinicians, and clinical staff • Understand customer needs and provide tailored support • Facilitate training sessions for team members and cross-functional teams • Use remote technologies to diagnose and resolve customer concerns • Guide customers in optimal software utilization • Ensure customer satisfaction throughout the support journey • Collaborate with team members and departments to find solutions outside the role’s area of expertise • Share product insights with product, quality, and management teams to improve software and customer experience • Contribute to departmental operational improvement initiatives • Respond to incoming inquiries to resolve software issues or configuration requests • Deliver personalized training

🎯 Requirements

• 3+ years of clinical or medical experience • Background in radiation therapy, dosimetry, or support capacity for radiation oncology preferred • BS RT (T) or CMD Certification preferred but not required • Strong written and verbal communication skills • Strong organizational and time management skills • Ability to actively listen and anticipate customer needs with an empathetic mindset • Strong analytical and critical thinking skills • Ability to work with a flexible schedule • Legally authorized to work in the United States • Must successfully complete a drug screen, as applicable • Willingness to work in MST or PST time zones preferred • Clinical Radiation Oncology experience

🏖️ Benefits

• Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI) • Medical insurance • Dental insurance • Vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life insurance • Disability insurance • Accident insurance • Tuition reimbursement • Professional development • Competitive compensation • Challenging careers • Great work environment

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume