Field Service Engineer 2

🔥 4 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $115.2k - $172.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform timely and accurate preventive maintenance of medical equipment in hospitals or healthcare systems • Troubleshoot, repair, and install moderately complex medical equipment • Lead customer communications and act as an escalation point for customer concerns, including installations • Own customer issues from dispatch or identification through resolution • Collaborate with team members to determine appropriate customer solutions • Lead installations, validations, maintenance, and service repairs on designated equipment • Use customer knowledge and relationships to support contract and on-demand revenue growth • Maintain customer relationships and ensure timely communication, resolution, and follow-up • Follow company policies, procedures, hospital protocols, and regulatory requirements • Document all work performed daily, including debriefing, metrics, and parts ordering • Recommend value-added services with customers and/or sales teams • Use GEHC escalation processes and partner with regional and national support on corrective action plans • Complete planned Quality, EHS, and Compliance activities • Support the San Francisco Bay Area/South Bay on first shift

🎯 Requirements

• Associate degree in a related field or equivalent military education and 4 years of experience servicing electronic equipment, or high school diploma/GED and 6 years of relevant experience • Valid driver's license required and must be maintained • Experience with web applications and Microsoft Suite products • Legal authorization to work in the United States; employment visa sponsorship is not available • Ability to work 8 AM–5 PM PT, Monday through Friday, and be available after hours or for rotating on-call coverage including weekends • Ability to manage multiple competing priorities while maintaining customer satisfaction • Experience working with Mammography and X-Ray • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity • Required color, close, distance, peripheral, and depth vision abilities as applicable • Compliance with GEHC quality, health and human services, environmental health and safety, regulatory, and applicable legal requirements

🏖️ Benefits

• Medical, dental, and vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development • Competitive compensation • Potential performance-based incentive compensation, including cash bonuses and/or long-term incentives (LTI) • Career opportunities • Drug screen covered as part of offer process where applicable • No relocation assistance provided