Field Service Engineer

🕒 September 22

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 23%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform on-time and accurate preventative maintenance on one or more equipment modalities • Follow Field Modification Instructions and Instrument Service Information bulletins • Work with experienced Field Engineers onsite and remotely to learn troubleshooting, repair, and equipment installation techniques • Assist with equipment installation • Perform basic troubleshooting and service repairs on designated equipment • Communicate and partner with teammates, colleagues, and customers to resolve issues and ensure follow-up • Recommend value-added services to improve customer efficiency • Maintain customer service logs and internal service records • Order repair parts and manage cycle times • Use the GEHC escalation process and collaborate with regional and national support on corrective action plans • Serve as a member of the account community for key accounts • Engage commercial counterparts, identify sales leads, participate in contract renewals, and support revenue programs • Build customer relationships and support customer satisfaction • Monitor competitor information and market trends • Answer service calls independently within one year of employment • Take after-hours emergency service calls on evenings, weekends, and holidays • Comply with GEHC quality, EHS, compliance, and regulatory requirements

🎯 Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment • Experience with Web applications and Microsoft suite of products • Successful completion of GEHC's standard background check, including a post-offer drug test • Compliance with customer access policies, including required immunizations and potential additional drug tests or background checks • Legal authorization to work in the U.S.; visa sponsorship is not available • Valid driver's license • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity • Required color, close, distance, peripheral, and depth vision abilities • Willingness to be available after hours or work a rotating on-call schedule, including weekends • Compliance with GEHC quality, EHS, regulatory, and applicable legal requirements

🏖️ Benefits

• This role offers relocation • This role includes a company-paid vehicle • Professional development • Challenging careers • Competitive compensation • Great work environment

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