Field Service Engineer

🔥 15 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform preventative maintenance on medical equipment within hospitals or healthcare systems • Perform troubleshooting, service repairs, and installations of moderate complexity • Lead customer communications and serve as an escalation point for customer concerns • Own customer issues from dispatch or identification through resolution • Collaborate with team members to develop appropriate customer solutions • Lead installations, validations, maintenance, and service repairs on designated equipment • Use customer knowledge and relationships to support contract and on-demand revenue growth • Maintain customer relationships and provide timely communication, resolution, and follow-up • Follow company policies, procedures, hospital protocols, and regulatory requirements • Document all work performed daily, including debriefing, metrics, and parts ordering • Recommend value-added services to customers and/or sales teams • Use GEHC escalation processes and collaborate with regional and national support on corrective action plans

🎯 Requirements

• Associate degree in a related field or equivalent military education and 4 years of experience servicing electronic equipment; or high school diploma/GED and 6 years of relevant experience • Technical capabilities in imaging, including troubleshooting, repair, and installation • Valid driver's license • Experience with web applications and Microsoft Suite products • Legal authorization to work in the United States; visa sponsorship is not available • Ability to work after hours and/or rotating on-call schedules, including weekends • Ability to manage multiple competing priorities while maintaining customer satisfaction • Field service experience with X-ray or a similar imaging modality • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity

🏖️ Benefits

• Professional development • Competitive compensation • Relocation assistance • Equal opportunity employment • Drug screening as applicable • Potential customer vaccination mandates may apply • Remote work arrangement

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