Program Coordinator

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Provide key local customer interface and day-to-day work direction for assigned personnel at specific accounts • Ensure customer satisfaction and Service Excellence according to contract requirements • Use customer contract knowledge to ensure obligations are met • Prioritize service, assign personnel, and follow up on commitments • Assist the Director of Service or Manager of Clinical Engineering with appraisals, status changes, promotions, disciplinary actions, and questions • Share on-call or service call escalation • Serve as Site Leader and manage customer relationships at assigned sites • Ensure service quality through frequent customer contact and formal quality reviews • File expense, time, and service reports promptly and accurately • Track and analyze financial performance with the Director of Service or Manager of Clinical Engineering • Maintain approved parts inventory and manage vendor service delivery processes in compliance with GE policies • Maintain technical knowledge of current standards for safe and effective medical equipment use • Instruct hospital personnel on equipment operation, diagnostics, effective use, and repair • Meet Health and Human Services, Environmental Health and Safety, and other applicable regulatory requirements • Communicate and partner effectively with teammates and colleagues • Complete quality and compliance training, report customer quality concerns, document work orders and related activities, complete monthly site safety inspections, and ensure test equipment is tracked and calibrated on time

🎯 Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment; OR equivalent military education and 4+ years of experience servicing medical equipment; OR High School Diploma/GED and 6+ years of experience servicing medical equipment • Minimum of four years' experience as a Biomedical Technician • One-year progressive team leadership experience effectively supervising and coaching technical personnel and resolving customer relations issues • Qualified experience in a customer service environment with knowledge of customer account coordination • Experience managing financial and administrative requirements • Strong communication and presentation skills, with ability to explain technical issues clearly to customers • Ability to analyze metrics and reports (SEDs) • Proficiency in electronic documentation using technological tools such as iPad and iPhone • Familiarity with Microsoft Office • Willingness to travel outside the assigned region • Must have and maintain a valid driver's license • Must comply with GEHC quality, safety, regulatory, documentation, training, reporting, inspection, and calibration requirements • Must be legally authorized to work in the United States • Employment visas will not be sponsored now or in the future • Successful completion of a drug screen, as applicable • Customer vaccination mandates may apply to certain employees

🏖️ Benefits

• Professional development • Competitive compensation • Great work environment • Challenging careers • No relocation assistance provided