
10,000+ employees
🏥 Healthcare
⚕️ Healthcare Insurance
🧬 Biotechnology
💰 Debt Financing on 2022-03
Healthcare • Healthcare Insurance • Biotechnology
Genesis is a premier care provider that has been delivering high-quality health care since 1985. As a holding company, it operates subsidiaries that collectively offer a wide range of services including skilled nursing, assisted living, ventilator care, dialysis care, and various forms of therapy such as physical, speech, and occupational therapy. Additionally, Genesis provides private duty home care and long-term care services, while prioritizing compassion and a diverse and inclusive environment for employees, patients, and visitors.
🔥 4 minutes ago
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10,000+ employees
🏥 Healthcare
⚕️ Healthcare Insurance
🧬 Biotechnology
💰 Debt Financing on 2022-03
Healthcare • Healthcare Insurance • Biotechnology
Genesis is a premier care provider that has been delivering high-quality health care since 1985. As a holding company, it operates subsidiaries that collectively offer a wide range of services including skilled nursing, assisted living, ventilator care, dialysis care, and various forms of therapy such as physical, speech, and occupational therapy. Additionally, Genesis provides private duty home care and long-term care services, while prioritizing compassion and a diverse and inclusive environment for employees, patients, and visitors.
• Conduct structured intake appointments with new patients to collect information relevant to the bio-psycho-social evaluation process • Gather and document demographic information, presenting concerns, psychosocial background, family and social history, educational and occupational history, prior behavioral health treatment, current medications, and basic health history • Document collected information accurately in the electronic medical record (EMR) to assist licensed providers in completing clinical evaluations • Work collaboratively with licensed clinicians to support the intake and evaluation process • Ensure relevant patient history and intake information are available for provider review • Communicate pertinent information gathered during intake to appropriate clinical staff • Schedule and coordinate initial evaluation appointments with appropriate providers • Ensure required intake forms, questionnaires, and consent documentation are completed before evaluation appointments • Verify patient demographic and insurance information • Upload, organize, and maintain patient documentation within the EMR • Ensure intake records are completed in a timely manner • Provide a welcoming and supportive experience for patients entering care • Answer basic questions regarding services, scheduling, and intake procedures • Escalate urgent concerns or clinical issues to licensed providers or clinical leadership • Adhere to HIPAA and patient confidentiality requirements and follow organizational policies
• Bachelor’s degree required, preferably in psychology, social work, human services, healthcare administration, public health, or a related field • Entry-level role; prior experience in healthcare, behavioral health, social services, or customer service preferred • Experience with patient intake, scheduling, or care coordination is a plus • Strong interpersonal and communication skills • Ability to build rapport with patients from diverse backgrounds • Strong active listening and interviewing skills • Ability to collect sensitive information in a professional and empathetic manner • Strong attention to detail and accuracy in documentation • Ability to work effectively in a fast-paced clinical environment • Basic computer proficiency and ability to learn electronic medical record systems • Ability to maintain patient confidentiality and comply with HIPAA regulations • Ability to maintain professional boundaries and understand scope of role • Ability to sit or stand for extended periods and use standard office equipment
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