Accounts Receivable Manager

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Genesys Works

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

📚 Education

🤝 Non-profit

👥 HR Tech

💰 Grant on 2022-06

Education • Non-profit • HR Tech

Genesys Works is dedicated to empowering young people to thrive in life. Our mission is to provide pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships. Through partnerships with leading companies, Genesys Works helps students gain professional and technical skills while participating in paid internships that prepare them for post-secondary education and long-term career success.

📋 Description

• Lead all organization-wide collection activities and prioritize efforts based on aging risk and payment trends • Monitor receivables aging, contact customers about past-due balances, and resolve payment disputes • Document collection activities and escalate significant collection risks to Finance Leadership • Review AR aging reports and develop recovery plans for overdue balances • Track collection metrics and prepare AR aging, collections, and receivables reports • Provide updates and recommendations to Finance Leadership on collections and customer account performance • Support month-end close, revenue accrual analysis, audit requests, and close reporting • Conduct AR meetings with site leadership and partner with sites to resolve customer payment concerns • Maintain relationships with customer Accounts Payable contacts and internal stakeholders • Oversee billing operations, invoice accuracy, and invoice production and delivery • Supervise, coach, and develop Accounts Receivable team members • Establish performance goals and monitor staff workload and performance • Document and cross-train critical AR processes to support business continuity • Provide hands-on support for collections, billing, reconciliations, and customer account maintenance as needed

🎯 Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or related field required, or equivalent combination of education, training, and relevant experience • Minimum 5 years of Accounts Receivable, Collections, or Revenue Cycle experience • Minimum 2 years of supervisory experience • Experience managing collections, aging reports, and customer account relationships • Experience preparing AR reporting and performance metrics • Experience with ERP and customer relationship management systems • Strong knowledge of collections and accounts receivable processes • Advanced Microsoft Excel skills • Sage, Intacct, and Salesforce experience a plus • Strong leadership and customer relationship skills • Excellent communication and negotiation abilities • Ability to problem-solve and adapt to changing circumstances • Ability to manage multiple priorities and meet deadlines • Commitment to the organization's mission and to diversity, equity, and inclusion

🏖️ Benefits

• Medical, dental, and vision insurance • Company-paid life and disability insurance • Generous paid time off policy • 10 company paid holidays • Soft Close between Christmas and New Years • 403(b) retirement savings plan with company match • Communications allowance • Focus Fridays • Flexible work arrangements