Implementation Consultant II, Construction

🔥 2 minutes ago

🎸 Tennessee – Remote

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💵 $90k - $115k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of Built

Built

201 - 500 employees

🏗️ Construction

💼 Consulting

📦 Logistics

Construction • Consulting • Logistics

Built is a company that specializes in providing a cloud platform for construction financing and project management. Their services include construction loan administration, asset and portfolio management, project financials, and payment management. Built streamlines construction loan management with tools for draw and budget management, draw inspections, and risk mitigation. The platform integrates with QuickBooks® Online to help manage budgets, invoices, compliance tracking, and payments, facilitating efficiency and accuracy across construction projects. With a focus on centralization and improved workflows, Built serves lenders, contractors, and real estate professionals, aiming to enhance construction finance management.

📋 Description

• Lead complex implementations for owner, developer, and general contractor clients, managing project scope, risk, and timelines • Conduct discovery and planning sessions with client stakeholders • Translate strategic business goals and workflows into actionable implementation roadmaps • Manage escalations and resolve high-impact client issues • Identify process improvements and standardization opportunities • Document repeatable solutions and share them with the broader team • Collaborate with Sales, Product, and Engineering to improve implementation efficiency and client outcomes • Track and communicate implementation metrics, insights, and lessons learned • Use data to surface patterns and drive improvement • Leverage AI tools to accelerate project planning, client communication, and risk identification

🎯 Requirements

• 2-4 years of experience in SaaS implementation, professional services, or enterprise project delivery • Construction industry experience strongly preferred, including experience with owners, developers, general contractors, subcontractors, or construction technology companies • Proven ability to deliver concurrent client implementations on time and to a high standard • Strong client communication and relationship management skills • Experience navigating senior stakeholders and difficult conversations • Track record of identifying implementation process improvements • Working knowledge of construction project and financial workflows, including project set-up, project financials, payables, lien waivers, project controls, or subcontractor/vendor coordination • Experience with implementation methodologies such as Agile, Waterfall, or hybrid approaches • Comfort with project management tools, CRM systems, and analytics platforms • Ability to learn new tools quickly and apply them effectively • Ability to leverage AI tools for drafting, analysis, summarization, problem-solving, automation, and strategic insights

🏖️ Benefits

• Equity in the form of stock options • Market-current medical, dental and vision coverage • Unlimited PTO policy • Competitive benefits including uncapped vacation [US ONLY] • Learning Grant program to support ongoing professional development • 401k with match and expedited vesting [US ONLY] • Company gatherings, such as Connect Week

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