Senior Aeroderivative Customer Service Manager

🔥 0 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🏄 California, Texas – Remote

🏄 California – Remote 🤠 Texas – Remote

💵 $138.2k - $188.2k / year

⏰ Full Time

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Act as the single point of contact to customers for timely and satisfactory resolution of concerns • Provide support services for assigned regions, products, or coverage areas • Maintain knowledge of assigned regions, coverage areas, product lines, and associated configuration installations • Represent the most direct access to appropriate internal functions supporting customers • Establish and maintain ongoing technical and business support for assigned customers • Influence strategy development, resource control, and policy formulation for the area of responsibility • Interpret business challenges and recommend best practices to improve products, processes, or services • Make decisions and handle complex operational, product management, manufacturing, technology, or engineering tasks • Assess information quality and ask pertinent questions to stakeholders • Develop solutions and recommendations for problems outside set parameters • Use internal and external sources to support decision-making • Lead functional teams or projects with minimal resources, risk, and complexity • Communicate difficult concepts and influence viewpoints • Guide others toward alternative points of view

🎯 Requirements

• Bachelor’s Degree from an accredited University or College, or a High School Diploma / GED with an additional 4 years of experience in power generation industry, or an Associate degree with 2 years of experience in a power generation industry • Minimum of 5 years of knowledge and experience within the power plant field services or contract performance management • Qualified candidate can be located within 1–2 states from the primary location in California or Houston, TX • Willingness and ability to travel less than 25% of the time • Legal authorization to work in Canada for Canadian-based positions • Legal authorization to work in the United States for this opening • Successful completion of a background investigation • Successful completion of a drug screen, as applicable, for U.S.-based positions

🏖️ Benefits

• Discretionary annual bonus • Great work environment • Professional development • Challenging careers • Competitive compensation • Relocation assistance • Medical, dental, vision, and prescription drug coverage • Health Coach access • Employee Assistance Program • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions • Company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off