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Director of Data Center Operations

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 25%

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Logo of Giga Energy

Giga Energy

11 - 50 employees

🏭 Manufacturing

📦 Logistics

⚡ Energy

💰 $2.3M Seed Round on 2022-03

Manufacturing • Logistics • Energy

Giga Energy is a company specializing in the manufacturing and supply of electrical equipment and modular data centers. They provide a wide range of products including 3-phase and 1-phase padmount transformers, substation transformers, and UL 891 switchboards. Their transformers are designed to support both commercial and industrial power distribution needs, while their modular data centers, such as the Giga Box Air™ and Giga Box Hydro™, cater to efficient data management and are particularly designed for bitcoin mining. Giga Energy is committed to high quality, fast lead times, and exceptional customer service in delivering infrastructure solutions that energize the modern world.

📋 Description

• Own day-to-day operational performance across Giga's live data center facilities, including uptime, maintenance execution, and incident response • Build and enforce the operating standard across all facilities, including staffing models, maintenance schedules, escalation procedures, and performance benchmarks • Manage facility operations teams and site leads across multiple locations • Own vendor and service provider relationships, including contract performance and SLAs • Lead root cause analysis and resolution for operational incidents and update standards to prevent recurrence • Own the operations budget across the portfolio and make resourcing and staffing trade-off decisions • Report operational health, risk, and performance to executive leadership • Partner with commissioning and construction teams on handoff from newly commissioned facilities into steady-state operations • Drive continuous improvement in operating procedures as the portfolio scales

🎯 Requirements

• 10+ years of experience in facility or data center operations, with 5+ years managing operations teams across multiple sites • Demonstrated experience owning uptime, maintenance, and staffing for mission-critical or large-scale industrial facilities • Track record building or scaling an operations function, standard, or team across a growing portfolio • Strong working knowledge of MEP and electrical systems relevant to facility operations (generators, UPS, switchgear, cooling infrastructure, BMS/controls) • Experience managing operations budgets and vendor/service contracts across multiple simultaneous sites • Strong track record presenting to and advising executive-level stakeholders on operational risk and performance

🏖️ Benefits

• Subsidized health, dental, and vision insurance • Equity (options) in a rapidly growing startup • 401(k) with 4% employer match • Unlimited PTO • Parental leave • Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA) • Commuter benefits, where applicable • Opportunities to collaborate in person at periodic team and company on-sites

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